Substitute Banquet Tournant

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, New York
Job Description

Substitute Banquet Tournant

Mandarin Oriental New
York is looking for a Substitute Banquet Tournant to join our Culinary
team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental Hotel Group is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

A stunning fusion of modern design with stylish
oriental flair, target="_blank">Mandarin Oriental, New York features href="http://www.mandarinoriental.com/newyork/accommodation/"
target="_blank">244 elegant guestrooms and suites — all with breath-taking
views of Manhattan and Five-Star hospitality.

Luxurious amenities include MO Lounge, all-day dining overlooking Central Park
and the Manhattan skyline; a 14,500 square-foot href="http://www.mandarinoriental.com/newyork/luxury-spa/"
target="_blank">Five-Star Mandarin href="http://www.mandarinoriental.com/newyork/luxury-spa/"
target="_blank">Oriental Spa; and a state-of-the-art fitness center with
a 75-foot lap pool.

In addition, there is premium meeting and event space, including a href="http://www.mandarinoriental.com/newyork/hotel-venues/meeting-facilities/"
target="_blank">6,000 square-foot pillar-less ballroom with three walls
of windows overlooking Central Park.

About
the job

Based at the Mandarin Oriental New York within the Culinary
Department in New York the Substitute Banquet Tournant is responsible for
the day-to-day preparation of meals as dictated by the menu, guests
or management, while maintaining a clean environment and helping out in all
areas to achieve guest satisfaction.

As Substitute
Banquet Tournant, you will be responsible for the following
duties:

To delight our guests and provide The Mandarin Experience
by preparing and serving food as dictated by the menu, guests (internal
or external) or management in a clean safe and timely manner. Keep a clean work
area and a positive attitude, helping out wherever necessary to deliver
a product that will exceed our guest’s expectations.

  • The ability
    to read, write and communicate verbally in English.
  • The ability
    to follow directions and maintain good working relationships with supervisors
    and managers.
  • The ability to follow proper payroll and uniform
    procedures.
  • The ability to operate kitchen equipment safely
    and properly in the kitchen.
  • The ability to utilize the computer system
    and to read all orders.
  • The ability to prepare and present on a timely
    basis all foods for meal service.
  • The ability to respect
    and accommodate servers request regarding guests’ preference and requests.

  • The ability to handle all types of food and rotate it according
    to established procedure.
  • The ability to work closely with standard
    recipes and plate presentation in order to maintain standards of quality
    in production and presentation.
  • The ability to complete requisitions,
    obtains proper signatures, submit, pick up transport and store all items.

  • The ability to work standing for up to ten hours in a kitchen
    environment.
  • The ability to clean all work and storage areas.

  • The ability to ensure a clean, neat and organized work area.
  • The
    ability to report and handle any accident immediately, no matter how minor.

  • The ability to maintain a good working relationship with other employees,
    providing instruction and encouragement as needed.
  • The ability
    to respond properly in any hotel emergency or safety situation.
  • The
    ability to perform other task or projects as assigned by hotel management
    and staff.
  • The ability to work as a team.
  • The ability to work
    flexible hours as hotel business changes.
  • The ability to cook a wide
    variety of foods in all modern and classical cooking techniques.
  • The
    ability to work with cutlery in a proficient, safe and swift manner.

NOTE: The above is not an all-inclusive list of job duties
and responsibilities. Mandarin Oriental, New York reserves the right to add,
delete, change or modify the job duties and responsibilities described in
this job description at its discretion with notice.

As
Substitute Banquet Tournant, we expect
from you:

  • Ability to work flexible schedule
  • High School
    Diploma or Equivalent
  • Two year degree or Apprenticeship
  • Up
    to Date Sanitation Classes
  • Minimum of Two Years in the luxury Hotel
    Business
  • Minimum of one year in fine dining food preparation

  • Possess a good written and verbal command of the English Language.

  • Possess a pleasant and outgoing personality
  • Working knowledge
    of kitchen equipment
  • Basic knowledge of mathematics for recipes,
    and ordering
  • Ability to dictate responsibility, pay attention
    to detail, handle multiple tasks and show a high level of patience

  • Ability to work under high stress conditions
  • Stand/Walk 8 – 12
    hours a day

Occasionally = 1/3 of the workday, frequently = 2/3
of the workday

Lift or Carry 0-20 pounds frequently

  • Lift
    or Carry 21-50 pounds occasionally
  • Lift or Carry 51-100 pounds
    occasionally
  • Bend frequently
  • Squat frequently
  • Kneel
    occasionally
  • Climb occasionally
  • Reach above shoulders
    frequently
  • Perform repetitive hand motions frequently

Our commitment to you

  • Learning & Development.
    Your success is our success. We craft unique learning and development programmes
    for various stages in your career so that you grow, continuously.
  • Heath
    & Colleague Wellness.

    Finding the right work-life balance is important. Your wellbeing matters to
    us. A variety of health benefits and wellness programmes are offered to all our
    colleagues, globally.
  • Retirement Plans. When you show commitment to
    us, we reciprocate. We offer different retirement plans depending on the length
    of your service and your role.

Pay
and Benefits:

  • Pay $35.42 to $47.23 hourly- commensurate
    with experience and the IWA guidelines
  • A competitive benefits
    package

It is Company policy to comply with
the Americans with Disabilities Act, including by providing reasonable
accommodations that do not constitute an undue hardship on the Company.

Colleagues or candidates should direct requests for accommodation to
the Director of People and Culture.

We’re Fans. Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.