Mandarin Oriental, Guangzhou is looking for a F&B Rising Fan to join our Food
& Beverage team.
Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.
Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.
Located next to Taikoo Hui Shopping Centre and designed
by tonychi studio, Mandarin Oriental, Guangzhou offers spacious guestrooms,
suites and stylish service apartments.
Diverse dining choices include the two-MICHELIN-starred Jiang by Chef Fei,
the elegant Lingnan garden-inspired Mandarin Oriental Cake Shop, the intimate
whisky and cigar bar The Loft, the contemporary Chinese bistro TANG and the bold
new cocktail destination LIÁNG. The Spa at Mandarin Oriental, Guangzhou
was awarded five-star recognition by Forbes Travel Guide and offers visitors
peace and tranquillity in nine private treatment rooms.
About
the job
Each year Mandarin Oriental, Guangzhou selects a number
of promising, passionate young hoteliers to become our Interns or Management
Trainees in selected departments within the hotel. The programs provide
intensive training for some of the top students study in the hotel schools
across the globe.
The program provides aspiring students with a unique
opportunity to develop and to learn from leading hospitality
professionals.
As F&B Rising Fan, you will
responsible for the following duties:
- Provide leadership
and support for Restaurant colleagues. - Train, evaluate and schedule
Restaurant colleagues in accordance with the standards of the company policies
and guidelines. - Ensure the profitability, efficiency, and creativity
in the Restaurant. - Develop and implement system for checking
maintenance of tabletop supplies through staff side work duties. - Create
side work schedules for all positions. Ensure compliance and follow
through. - To supervise the maintenance and cleanliness of the Restaurant
at all times. - Identify areas for improvement in service and food &
beverage quality by reviewing various service quality audit reports, guest
comment cards and guest incident reports, and formulate action plans.
- To encourage proactive, efficient, and effective inter-departmental
communication in order to promote a climate of teamwork and enthusiasm.
- To conduct and assist colleagues counselling and disciplinary procedures
in accordance with Mandarin Oriental, Guangzhou procedures. - To ensure
proper care, security, and maintenance of hotel equipment through proper
supervision of service personnel. - Develop and maintain all training
programs on a continual basis to insure a high degree of professionalism within
the colleagues. - Carry out any other reasonable duties
and responsibilities as assigned. - Understand and strictly adhere
to Rules and Regulations established in the Colleague Handbook and the hotel’s
policies concerning fire, hygiene, health and safety.
As
F&B Rising Fan, we expect from you:
- Strong interpersonal
and problem-solving abilities. - Excellent food and beverage product
knowledge. - Highly responsible & reliable.
- Works well under
pressure in a fast-paced environment. - Ability to work cohesively
as part of a team. - Ability to focus attention on guest needs, remaining
calm and courteous at all times. - English language skills.
Our commitment to you:
Mandarin Oriental
benefits
- Learning & Development. Your success is our
success.
We craft unique learning and development programmes for various stages in your
career so that you grow, continuously. - MOstay. When you work
as hard as our colleagues do, it’s important to take time off. As a member
of the #MOfamily, you can stay with us wherever you go in the world. The MOstay
programme offers complimentary nights and additionally attractive rates on rooms
for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important.
Your wellbeing matters to us. A variety of health benefits and wellness
programmes are offered to all our colleagues, globally. - Retirement
Plans. When you show commitment to us, we reciprocate. We offer different
retirement plans depending on the length of your service and your role.
Local benefits
- A competitive salary and benefits
packages. - Additional Medical insurance.
Conveted Accommodation.
We’re Fans
of Exceptional Careers. Are you?
