We are looking for a Doorman to join our Team at Mandarin Oriental Savoy,
Zurich.
Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.
Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.
Mandarin Oriental Savoy, Zurich is located in the heart
of the Old Town, in the main business center, close to the city's leisure
attractions and just a short walk from the shores of Lake Zurich.
The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three
dining venues, including an all-day dining restaurant, a specialty restaurant
and a lobby lounge. The hotel is ideal for meetings and events with its newly
renovated event facilities, including a grand historic
ballroom.
About the job
Based at the Mandarin Oriental
Savoy, Zurich within the Concierge Department in Zurich, the Doorman supports
the Bell Team in daily tasks, ensuring seamless operations throughout the shift.
The Doorman reports to the Head Concierge and Front of House
Manager.
As Doorman, you will be responsible for the following
tasks:
- Assisting guests on arrival by opening car doors for
them and escorting them to the front office - Be present at the Lobby
and support the Team operationally - Delivering luggage at check-in
and removing luggage from guest rooms at check-out - Secure parking
of guest vehicles - Being an ambassador of the hotel, both being actively
engaging with guests and with colleagues - Understands and follows all
applicable standards, both in terms of quality, sustainability and FLHSS of
the Rooms Division, policies and rules - Actively advertises our Fans
of MO guest recognition program to our guests
As Doorman,
we expect from you:
- A minimum of 1 year of Door or Bell
experience - Driver’s license
- Sense of responsibility, teamwork,
organizational skills and good time management - Communication skills -
guests will come to you with both complaints and positive feedback
- Flexibility and resilience - your position will include weekend and holiday
shifts - Excellent manners, approachable and well-groomed appearance,
as well as a positive charisma - Excellent knowledge of German
and English. Other foreign languages are an advantage - Successful
applicants must have the right to work in Switzerland
Our
commitment to you:
- Learning & Development. Your success is our
success.
We craft unique learning and development programmes for various stages in your
career so that you grow, continuously. - MOstay. When you work as hard
as our colleagues do, it’s important to take time off. As a member of
the #MOfamily, you can stay with us wherever you go in the world. The MOstay
programme offers complimentary nights and additionally attractive rates on rooms
for you and your loved ones. - Heath & Colleague Wellness. Finding
the right work-life balance is important.
Your wellbeing matters to us. A variety of health benefits and wellness
programmes are offered to all our colleagues, globally. - Swiss Deluxe
Rates
We’re Fans. Are you?