The Bay by Chef Fei Waiter/Waitress

Mandarin Oriental, Shenzhen is looking for The Bay by Chef Fei
Waiter/Waitress to join our Food & Beverage Service team.

Are you
a master of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.

Mandarin
Oriental is the award-winning owner and operator of some of the most luxurious
hotels, resorts and residences located in prime destinations around the world,
with a strong development pipeline. Increasingly recognised for creating some
of the world’s most sought-after properties, the Group provides legendary
service inspired by Asian heritage whilst representing the very cutting-edge
of luxury experiences.

The 178-room Mandarin Oriental, Shenzhen
is situated in one of the prime spots in the southern city, in the stunning
UpperHills building, with a panoramic perspective of the city’s soaring skyline
and lush parklands.

With easy downtown access, Mandarin Oriental, Shenzhen, has a total of eight
restaurants and bars, including a gourmet Cantonese outlet helmed by acclaimed
celebrity Chef Fei, as well as a best-in-class Spa and Wellness facilities
including a dramatic indoor swimming pool. Well known for its uncompromising
levels of personalised and bespoke services, Mandarin oriental, Shenzhen
was recognised as the first Forbes travel guide five-star hotel of
the city.

About the job

Based at the Mandarin
Oriental, Shenzhen within the Food & Beverage Division in Shenzhen, The Bay
by Chef Fei Waiter/Waitress is responsible for providing the highest level
of customer service to all guests, to ensure guest experience is one that
is beyond the expectations of the guest and aligned with our Legendary Quality
Experiences. The Bay by Chef Fei Waiter/Waitress reports to The Bay by Chef Fei
Captain - Service.

As The Bay by Chef Fei Waiter/Waitress,
you will be responsible for the following duties:

• To
  consistently achieve the service and product delivery standards with a high
  degree of client care and service throughout the dining experience


• Assist guests courteously and efficiently
• Communicate with kitchen
  for any guests’ special request and dietary requirements
• Make sure
  that all products served are accounted for on the final bill before presenting
  it
• To wish each and every guest a warm farewell and thank them
  for coming

As The Bay by Chef Fei Waiter/Waitress,
we expect from you:

• Minimum 1 year’s relevant working
  experience in similar capacity
• Excellent communication and organization
  skills

Our commitment to you

• Learning &
  Development. Your success is our success. We craft unique learning
  and development programmes for various stages in your career so that you grow,
  continuously.
• MOstay.
  
  When you work as hard as our colleagues do, it’s important to take time off.
  As a member of the #MOfamily, you can stay with us wherever you go in the world.
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
  Finding the right work-life balance is important. Your wellbeing matters to us.
  
  A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.
• Retirement Plans. When you show commitment to
  us, we reciprocate. We offer different retirement plans depending on the length
  of your service and your role.

We’re Fans.
Are you?