On-Call Room Attendant-1

Mandarin Oriental, Boston is looking for an On-Call Room Attendant to join
our Housekeeping team.

Are you a master of craft? Do you thrive
in a team that succeeds together, demonstrating integrity and respect while
acting responsibly? Do you embrace a growth mindset? We invite you to become
a fan of the exceptional.

Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental, Boston is situated in
the heart of the Back Bay overlooking Boylston Street.

Our luxurious 138 guest rooms and 12 suites set the standard for spaciousness,
combining classic Bostonian residential elegance with refined hints of our
Oriental heritage. Our spa introduces Boston to world-acclaimed and unique
Mandarin Oriental therapies.

About
the job

Based at the Mandarin Oriental, Boston within
the Housekeeping Department in Boston, Massachusetts, the Room Attendant
is responsible the overall cleanliness of all guestrooms and public areas
that they are assigned.

The Room Attendant reports to
the Executive Housekeeper and Assistant Housekeeping Manager and receives
direction from the Housekeeping Supervisors.

As On-Call
Room Attendant you will be responsible for the following
duties:

• Ensure guestrooms and hotel areas are cleaned
  and maintained according to Mandarin Oriental Hotel Group standards
  and guidelines. Responsibilities include, but are not limited to:
  • Remove
    all soiled linens, towels, and trash from room and appropriately store
    or dispose of in the back of house
  • Thoroughly clean guest bathrooms
    using approved cleaning products
  • Organize and arrange guest amenities
    and personal items according to brand standards
  • Replenish amenities
    towels, and linens, as needed
  • Efficiently make beds to meet appearance
    standards
  • Clean windows and mirrors
  • Vacuum carpet and dust
    furniture, surfaces, vents, and baseboards
  • Report any defects in guest
    rooms and public areas, including damaged fixtures or furniture, for correction
    by the appropriate department
• Provide exceptional service
  to all guests; greet guests and offer assistance, answer questions, and respond
  to any and all requests
• Other duties as assigned by management

As On-Call Room Attendant, we expect from
you:

• Minimum of one year’s experience in luxury hospitality
  in a similar role.
• Reading, writing, and oral proficiency in
  the English language.
• Ability to stand and walk for up to 8 hours
  a day.
• Ability to regularly lift, push, or pull 30 pounds.


• Ability to work a flexible on-call schedule to include weekends
  and holidays.

Compensation

The hourly
rate of pay for this position is $32.95.

Our commitment
to you

• Learning & Development. Your success is our
  success. We craft unique learning and development programmes for various stages
  in your career so that you grow, continuously.
• MOstay.
  
  When you work as hard as our colleagues do, it’s important to take time off.
  As a member of the #MOfamily, you can stay with us wherever you go in the world.
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
  Finding the right work-life balance is important. Your wellbeing matters to us.
  
  A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.
• Retirement Plans. When you show commitment to
  us, we reciprocate. We offer different retirement plans depending on the length
  of your service and your role.

Local
Benefits

• A competitive salary and benefits
  packages.

• Meals served while on duty.
• Daily uniform
  laundering.
• Discounted colleague parking available.

Equal Employer Opportunity Statement

Mandarin
Oriental Hotel Group provides equal employment opportunities (EEO) to all
colleagues and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Mandarin Oriental Hotel Group complies
with applicable state and local laws governing non-discrimination in employment
in every location in which the company has facilities. This policy applies
to all terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, and transfer, leaves
of absence, compensation and training.

Mandarin Oriental Hotel
Group expressly prohibits any form of workplace harassment based on race, color,
religion, gender, sexual orientation, gender identity or expression, national
origin, age, genetic information, disability, or veteran status. Improper
interference with the ability of Mandarin Oriental Hotel Group’s colleagues
to perform their job duties may result in discipline up to and including
discharge.

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