Substitute Tournant

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, New York
Job Description

Substitute Tournant


Mandarin Oriental New York
is looking for a Substitute Tournant to join our Culinary team.

Are you
a master of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.


Mandarin Oriental
Hotel Group is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognised
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.


A stunning fusion
of modern design with stylish oriental flair, href="http://www.mandarinoriental.com/newyork/">Mandarin Oriental, New York
features href="http://www.mandarinoriental.com/newyork/accommodation/">244 elegant
guestrooms and suites
— all with breath-taking views of Manhattan
and Five-Star hospitality.

Luxurious amenities include MO Lounge, all-day dining overlooking Central Park
and the Manhattan skyline; a 14,500 square-foot href="http://www.mandarinoriental.com/newyork/luxury-spa/">Five-Star
Mandarin
href="http://www.mandarinoriental.com/newyork/luxury-spa/">Oriental Spa;
and a state-of-the-art fitness center with a 75-foot lap pool.

In addition, there is premium meeting and event space, including a target="_blank"
href="http://www.mandarinoriental.com/newyork/hotel-venues/meeting-facilities/">6,000
square-foot pillar-less ballroom with three walls of windows overlooking
Central Park.


About the job

Based at the Mandarin
Oriental New York within the Culinary Department in New York the Substitute
Tournant is responsible for the day to day preparation of meals as dictated
by the menu, guests or management, while maintaining a clean environment
and helping out in all areas to achieve guest satisfaction.


As Substitute Tournant, you will responsible for
the following duties:

· To delight our guests and provide
The Mandarin Experience by preparing and serving food as dictated by the menu,
guests (internal or external) or management in a clean safe and timely manner.
Keep a clean work area and a positive attitude, helping out wherever necessary
to deliver a product that will exceed our guest’s expectations.

  • The
    ability to read, write and communicate verbally in English.
  • The ability
    to follow directions and maintain good working relationships with supervisors
    and managers.
  • The ability to follow proper payroll and uniform
    procedures.
  • The ability to operate kitchen equipment safely
    and properly in the kitchen.
  • The ability to utilize the computer system
    and to read all orders.
  • The ability to prepare and present on a timely
    basis all foods for meal service.
  • The ability to respect
    and accommodate servers request regarding guests preference and requests.

  • The ability to handle all types of food and rotate it according
    to established procedure.
  • The ability to work closely with standard
    recipes and plate presentation in order to maintain standards of quality
    in production and presentation.
  • The ability to complete requisitions,
    obtains proper signatures, submit, pick up transport and store all items.

  • The ability to work standing for up to ten hours in a kitchen
    environment.
  • The ability to clean all work and storage areas.

  • The ability to ensure a clean, neat and organized work area.
  • The
    ability to report and handle any accident immediately, no matter how minor.

  • The ability to maintain a good working relationship with other employees,
    providing instruction and encouragement as needed.
  • The ability
    to respond properly in any hotel emergency or safety situation.
  • The
    ability to perform other task or projects as assigned by hotel management
    and staff.
  • The ability to work as a team.
  • The ability to work
    flexible hours as hotel business changes.
  • The ability to cook a wide
    variety of foods in all modern and classical cooking techniques.
  • The
    ability to work with cutlery in a proficient, safe and swift manner.

NOTE: The above is not an all-inclusive list of job duties
and responsibilities. Mandarin Oriental, New York reserves the right to add,
delete, change or modify the job duties and responsibilities described in
this job description at its discretion with notice.


As Substitute Tournant, we expect from you:


  • Ability to work flexible schedule
  • High School Diploma
    or Equivalent
  • Two year degree or Apprenticeship
  • Up to Date
    Sanitation Classes
  • Minimum of Two Years in the luxury Hotel
    Business
  • Minimum of one year in fine dining food preparation

  • Possess a good written and verbal command of the English Language.

  • Possess a pleasant and outgoing personality
  • Working knowledge
    of kitchen equipment
  • Basic knowledge of mathematics for recipes,
    and ordering
  • Ability to dictate responsibility, pay attention
    to detail, handle multiple tasks and show a high level of patience

  • Ability to work under high stress conditions
  • Stand/Walk 8 – 12
    hours a day

Occasionally = 1/3 of the workday, frequently = 2/3
of the workday

Lift or Carry 0-20 pounds frequently

  • Lift
    or Carry 21-50 pounds occasionally
  • Lift or Carry 51-100 pounds
    occasionally
  • Bend frequently
  • Squat frequently
  • Kneel
    occasionally
  • Climb occasionally
  • Reach above shoulders
    frequently
  • Perform repetitive hand motions frequently


Our commitment to you

  • Learning & Development.
    Your success is our success. We craft unique learning and development programmes
    for various stages in your career so that you grow, continuously.
  • Heath
    & Colleague Wellness.

    Finding the right work-life balance is important. Your wellbeing matters to
    us. A variety of health benefits and wellness programmes are offered to all our
    colleagues, globally.
  • Retirement Plans. When you show commitment to
    us, we reciprocate. We offer different retirement plans depending on the length
    of your service and your role.

Pay
and Benefits:

  • Pay $35.86 to $47.81 hourly- commensurate
    with experience and the IWA guidelines
  • A competitive benefits
    package

It is Company policy to comply with the Americans
with Disabilities Act, including by providing reasonable accommodations that
do not constitute an undue hardship on the Company.

Colleagues or candidates should direct requests for accommodation to
the Director of People and Culture.

We’re Fans. Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.