Waiter/ess - Breakfast on 36th

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United Arab Emirates, Dubai
Job Description

Mandarin Oriental Downtown, Dubai is looking for a Waiter to join our
Breakfast Restaurant.

Are you a master of craft? Do you thrive in
a team that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Located within Wasl Tower on Sheikh Zayed Road,
Mandarin Oriental Downtown, Dubai offers an elevated expression of modern
hospitality in the heart of the city.

Designed by UNStudio, the tower sets a distinctive architectural tone, while
the hotel’s 259 guestrooms and suites reflect contemporary, design-led living
with panoramic views across the Dubai skyline.

The hotel’s dining
portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas
Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings
including Osaka, Pavyllon Dubai by Yannick Alléno, and a street-level urban
eatery.

Additional features include a rooftop helipad, a two-storey spa
and wellness sanctuary, landscaped rooftop pools and versatile event spaces.
The Residences at Mandarin Oriental Downtown, Dubai are set to open
by 2027.

About the job

Based at the Mandarin
Oriental Downtown, Dubai within Breakfast Restaurant, the Waiter is responsible
to provide exceptional guests’ dining experience. The role includes taking
order, serving food and beverages, while making sure that every aspect of
the dining experience meets our standards. Waiter reports to the F&B
Supervisor.

As a Waiter, you will be responsible for
the following duties:

  • Maintain in-depth knowledge of
    the menu, buffet items, ingredients, and preparation methods to confidently
    inform and assist guests.

  • Accurately take and deliver food
    and beverage orders, ensuring prompt service and attention to dietary needs
    or special requests.

  • Provide personalised, attentive service
    throughout the dining experience to ensure guest satisfaction and uphold brand
    standards.

  • Operate POS systems efficiently for order processing
    and follow billing and cashiering procedures accurately.

  • Set
    and clear tables to maintain a clean, welcoming dining space, and manage
    multiple tables while maintaining service quality.

  • Support
    upselling efforts, collaborate across outlets, and create memorable guest
    experiences aligned with MOHG Legendary Quality Experiences.


As a Waiter, we expect from you:

  • High
    school qualification preferred; degree or diploma in Hospitality, Hotel,
    or Business Management is an advantage.

  • Minimum 2 years’
    experience as a waiter/waitress, preferably in high-volume or luxury dining
    environments.

  • Familiarity with fine dining and casual service
    standards, as well as restaurant POS and cashiering systems.


  • Proficient verbal and written communication skills in English; additional
    languages such as Italian are preferred.

  • Strong interpersonal
    skills with the ability to multitask, prioritize, and maintain service flow in
    a fast-paced setting.

  • Physical stamina to stand for long periods
    and flexibility to work varied shifts including evenings, weekends,
    and holidays.

Our commitment to you


  • Learning & Development. Your success is our success.

    We craft unique learning and development programmes for various stages in your
    career so that you grow, continuously.

  • MOstay. When you work
    as hard as our colleagues do, it’s important to take time off. As a member
    of the #MOfamily, you can stay with us wherever you go in the world. The MOstay
    programme offers complimentary nights and additionally attractive rates on rooms
    for you and your loved ones.

  • Heath & Colleague Wellness. Finding
    the right work-life balance is important.

    Your wellbeing matters to us. A variety of health benefits and wellness
    programmes are offered to all our colleagues, globally.


  • Colleague Comfort and Convenience: Benefit from comfortable
    accommodation, a duty transportation, and duty meals to ensure your work
    experience is both enjoyable and hassle-free.

  • Competitive Salary
    and Benefits: We offer a competitive salary and an attractive benefits package,
    fully aligned with UAE industry standards, to ensure your financial well-being
    and stability.

We’re Fans. Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.