Assistant Director of Sales

Negotiable
Experience
3-5 years
Job Type
Full Time
Location
China, ShangHai
Job Description

Mandarin Oriental Pudong, Shanghai is looking for an Assistant Director
of Sales to join our Sales team.

Are you a master of craft? Do you thrive
in a team that succeeds together, demonstrating integrity and respect while
acting responsibly? Do you embrace a growth mindset? We invite you to become
a fan of the exceptional.

Mandarin Oriental Hotel Group is
the award-winning owner and operator of some of the most luxurious hotels,
resort sand residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognized for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury
hotel which located on the Banks of the Huangpu River.

In the heart of Pudong’s financial district, we offer the perfect combination
of style, comfort, and world-class service. We pride ourselves on our innovative
restaurants, serene spa and contemporary design.

About
the job

Based at the Mandarin Oriental Pudong, Shanghai within the Sales
Department, The Assistant Director of Sales reports to the Director
of Sales.

As Assistant Director of Sales you will be responsible for
the following duties:

  • Explore new sources of business by developing
    new contacts
  • Seek and contact new potential clients through:

    • Direct enquiry
    • Sales leads – local and overseas
    • Sales
      Blitz
  • Be responsible for room night and revenue production
    from allocated accounts
  • Entertain executives and secretaries
    of potential corporate companies and in-house guests to ensure future business
    to the hotel
  • Monitor own accounts’ monthly production
  • Monitor
    competitors’ performance where it relates to their particular market
    segment
  • Update all Delphi Sales account profiles and contact people
    after every call to maintain a proper profile of all accounts
  • Attend
    daily sales briefings and weekly sales meetings
  • Participate
    in familiarization visits and entertain as and when required
  • Entertain
    executives and secretaries of potential travel companies and in-house guests
    to ensure future business for the hotel
  • Conduct on-site inspections
    for the existing or prospective travel influencers, decision makers and end
    users
  • Be aware of current market trends and supply competitor activity
    information to the Director of Sales & Marketing
  • Participate in sales
    trips and, when required, complete all sales reports within 1 week of trip

  • Prepare weekly sales call reports
  • Distribute seasonal gifts
    to major supporters
  • Promote seasonal packages and any promotion
    to major supporters
  • Perform other tasks, projects and assignments
    as designated by Hotel Management

As Assistant Director of Sales,
we expect from you:

Educational level:

  • Degree or Diploma
    in Hospitality Management or relevant education

Work
experience:

  • Minimum 3 years working experience in the hotel industry,
    luxury hotel experience is preferred

Job knowledge:

  • Able
    to liaise effectively with designated market segment accounts
  • Knowledge
    of market segment
  • A computer literate
  • Fluent in English
    and local language

Personal qualities:

  • Mature

  • Initiative
  • Presentable
  • Outgoing
  • Positive

  • Self-motivated

Our commitment to you


  • Learning & Development. Your success is our success. We craft unique
    learning and development programmes for various stages in your career so
    that you grow, continuously.
  • MOstay. When you work as hard as our
    colleagues do, it’s important to take time off.

    As a member of the #MOfamily, you can stay with us wherever you go in the world.
    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness.
    Finding the right work-life balance is important. Your wellbeing matters to
    us. A variety of health benefits and wellness programmes are offered to all our
    colleagues, globally (after working for 6 months, you can enjoy supplementary
    commercial medical insurance).
  • Competitive salary and benefits package,
    providing superior four-person sharing dormitory with independent bathroom,
    independent washing machine and refrigerator, free high-speed Wi Fi, free gym
    and shuttle bus.
  • Delicious work buffet meals & various team building
    activities.
  • Support the internal talent transfer plan of the group
    worldwide.

We’re Fans.Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.