Events Sales Executive

Mandarin Oriental Ritz, Madrid is looking for an Events Sales
Executive to join the Event Sales Department.

Are
you passionate about events, hospitality and creating memorable experiences?
Do you enjoy combining sales expertise, organisation and guest service
excellence? We invite you to become a fan of the exceptional.

Mandarin
Oriental is the award‑winning owner and operator of some of the world’s most
prestigious hotels and resorts.

Mandarin Oriental Ritz, Madrid
is an iconic five‑star hotel located in the heart of the Spanish
capital.

About the job

Based at Mandarin Oriental
Ritz, Madrid, within the Event Sales Department, the Events Sales
Executive is responsible for actively selling the hotel’s event spaces,
catering and banquet services, maximising revenue from corporate and social
events while delivering outstanding guest experiences from enquiry through
to execution.

The role reports to the Events Sales Manager
and the Director of Events.

As Events Sales Executive,
your main responsibilities will include:

• Responding to event
enquiries and converting opportunities into confirmed business.
• Selling
meeting spaces, event venues and catering services.
• Preparing proposals,
contracts and event documentation.
• Conducting hotel site inspections
and client show rounds.
• Coordinating event logistics with operational
teams.
• Managing event information within Delphi and company systems.
•
Ensuring deposit, billing and payment processes are followed correctly.
•
Participating in pre‑event and post‑event meetings.
• Achieving assigned
revenue targets.
• Upselling catering packages, accommodation
and complementary hotel services.
• Building strong relationships
with clients and partners.
• Prospecting new business opportunities
and market segments.
• Supporting the department with reporting, forecasting
and market intelligence.
• Ensuring all events are delivered according
to Mandarin Oriental standards.

As Events Sales Executive,
we expect from you:

• Minimum 2 years of experience in luxury hotel
event sales.
• Excellent communication, presentation and negotiation
skills.
• Strong organisational skills and attention to detail.
•
Customer‑focused mindset with the ability to build long‑term relationships.
•
Proficiency in Microsoft Office and hotel sales systems.
• Knowledge
of hospitality and Food & Beverage operations.
• Flexible schedule based
on business and event requirements.
• Fluency in Spanish
and English.
• Full alignment with Mandarin Oriental values, Pillars
and LQEs.

Our Commitment & Benefits

Learning &
Development. Tailored learning and personal development programmes designed
to support leadership growth and continuous improvement.

MOstay.
Complimentary stays of between 3 and 10 nights and exclusive rates at Mandarin
Oriental hotels worldwide.

Health & Colleague Wellbeing. Health
benefits and wellbeing initiatives, including access to on‑site physiotherapy
and the option to enrol in private health insurance through our flexible
benefits programme.

Pension & Security. Pension schemes based
on length of service and additional social benefits.

Local
Benefits. Meals whilst on duty, a uniform and laundry
service.

Engagement & Community. Regular town hall meetings, team
events, colleague celebrations, volunteering opportunities and access to
a Social Fund to support colleagues in need.

Salary. Salary package
in line with the Madrid Accommodation Agreement.

We’re Fans.
Are you?