Office Administrator & Receptionist

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, New York
Job Description

Mandarin Oriental is looking for a Corporate Office Administrator
to join our New York Sales Office team.

Are you a master of craft?
Do you thrive in a team that succeeds together, demonstrating integrity
and respect while acting responsibly? Do you embrace a growth mindset? We invite
you to become a fan of the exceptional.

Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

About the job

Based at the Mandarin
Oriental New York Corporate Sales Office, the Corporate Office Administrator
plays a key role in supporting day-to-day corporate office operations
and providing administrative support to senior leaders and cross-functional
teams.

The role ensures the smooth, efficient, and professional functioning of
the office while upholding Mandarin Oriental’s values.

The
Corporate Office Administrator reports to the Vice President, Global Sales,
The Americas.

As Office Administrator, you will be responsible
for the following duties:

  • Front Desk Management and Customer
    Service
  • Greeting colleagues and visitors and responding to inquiries
    in a professional manner
  • Answer and direct phone calls to appropriate
    personnel
  • Managing incoming and outgoing mail and packages

  • Ensure all meeting spaces are maintained and in good condition

  • Supporting senior leaders with expense report management
  • Supporting
    Sales team with event coordination
  • Partner with People & Culture
    to support office events and celebrations
  • Liasing with building
    management and facility management vendors for maintenance requests

  • Responsible for regular ordering of office supplies and pantry items

  • Performs other responsibilities and duties periodically as assigned
    by supervisor or office leadership to meet operational requirements

As Office Administrator, we expect
from you
:

  • A high level of professionalism, discretion
    and attention to detail
  • Strong organizational and communication
    skills
  • The ability to manage multiple priorities in a fast-paced
    corporate environment
  • Proactive demonstrate Mandarin Oriental’s values,
    acts with integrity, embraces a growth mindset, and takes pride in delivering
    service excellence for internal stakeholders

Our
commitment to you:

  • Learning & Development. Your success
    is our success. We craft unique learning and development programmes for various
    stages in your career so that you grow, continuously.
  • MOstay.
    When you work as hard as our colleagues do, it’s important to take time off.
    As a member of the #MOfamily, you can stay with us wherever you go in the world.

    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.
  • Heath & Colleague
    Wellness
    . Finding the right work-life balance is important. Your wellbeing
    matters to us. A variety of health benefits and wellness programmes are offered
    to all our colleagues, globally.
  • Retirement Plans. When
    you show commitment to us, we reciprocate.

    We offer different retirement plans depending on the length of your service
    and your role.

Pay & Benefits

  • $29 to $31
    per hour, commensurate upon experience
  • A competitive benefits package,
    including health, dental and vision
  • Paid time off

  • Company-match 401(k)
  • Company-paid Short Term Disability
    coverage(i.e.) Medical/Accident insurance
  • Company-subsidized credits
    towards wellness and fitness facilities

It is Company policy
to comply with the Americans with Disabilities Act, including by providing
reasonable accommodations that do not constitute an undue hardship on
the Company. Colleagues or candidates should direct requests for accommodation
to the Director of People and Culture Services.

We’re Fans
of Exceptional Careers. Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.