Front of House Trainee

We are looking for a Front of House to join our Team at Mandarin Oriental
Savoy, Zurich.

Are you a master of craft? Do you thrive in
a team that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental Savoy, Zurich is located in the heart
of the Old Town, in the main business center, close to the city's leisure
attractions and just a short walk from the shores of Lake Zurich.

The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three
dining venues, including an all-day dining restaurant, a specialty restaurant
and a lobby lounge. The hotel is ideal for meetings and events with its newly
renovated event facilities, including a grand historic
ballroom.

About the job

Based at the Mandarin Oriental
Savoy, Zurich within the Concierge Department in Zurich, the Front of House
Trainee supports the Bell Team in daily tasks, ensuring seamless operations
throughout the shift. The Front of House Trainee reports to the Concierge
Supervisor and Head Concierge.

Starting: September
2026

As Front of House Trainee, you will be responsible
for the following tasks:

• Assisting guests on arrival
  by opening car doors for them and escorting them to the front office




• Be present at the Lobby and support the Team operationally




• Delivering luggage at check-in and removing luggage from guest rooms
  at check-out

• Secure parking of guest vehicles




• Being an ambassador of the hotel, both being actively engaging
  with guests and with colleagues

• Understands and follows all
  applicable standards, both in terms of quality, sustainability and FLHSS of
  the Rooms Division, policies and rules

• Actively advertises our
  Fans of MO guest recognition program to our guests

As a Front of House Trainee, we expect from you:

• Enrolled as a student in a Swiss Hotel Management school




• Flexibility and ability to work under pressure - your position
  will include weekend and holiday shifts

• Good organizational
  skills with the ability to handle reservations

• Good
  understanding of luxury service and willingness to go the extra mile




• Expressiveness, open-mindedness, and team spirit

• Ability
  to work under pressure and flexibility

• Very good knowledge
  of German and English.
  
  Further foreign language skills are an advantage

Our
commitment to you:

• Colleague recognition and reward
  programmes

• An exciting range of learning and development
  programmes

• Opportunities for promotion and transfers
  worldwide

• Colleague Social events and Wellness programmes
  

We’re Fans. Are you?