Mandarin Oriental New York
Mandarin Oriental New York
is looking for a Transient Sales Executive to join our Sales
team.
Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.
Mandarin Oriental Hotel Group is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
A stunning fusion of modern design with stylish
oriental flair,
target="_blank">Mandarin Oriental, New York features
href="http://www.mandarinoriental.com/newyork/accommodation/"
target="_blank">244 elegant guestrooms and suites — all with breath-taking
views of Manhattan and Five-Star hospitality.
Luxurious amenities include MO Lounge, all-day dining overlooking Central Park
and the Manhattan skyline; a 14,500 square-foot
href="http://www.mandarinoriental.com/newyork/luxury-spa/"
target="_blank">Five-Star Mandarin
href="http://www.mandarinoriental.com/newyork/luxury-spa/"
target="_blank">Oriental Spa; and a state-of-the-art fitness center with
a 75-foot lap pool.
In addition, there is premium meeting and event space, including a
href="http://www.mandarinoriental.com/newyork/hotel-venues/meeting-facilities/"
target="_blank">6,000 square-foot pillar-less ballroom with three walls
of windows overlooking Central Park.
About
the job
Based at the Mandarin Oriental New York within the Sales
Department in New York City, the Transient Sales Executive is responsible
for driving revenue by proactively soliciting new business and servicing
existing business from their assigned territory, and for supporting segment
divisional leaders in Leisure and Corporate segments. The Transient Sales
Executive reports to the Director of Sales
As Transient Sales
Executive, you will responsible for the following duties:
- Ensure
achievement of budgeted annual revenues in their individual territory
and segments – Leisure (USA - Midwest & Southeast) and Wholesale (USA);
Long-term Stays, as well as support the achievement of team goals in Corporate
Negotiated and Entertainment Transient - Analyse and evaluate client
production and implement sales action plans - Actively solicits new
business to move share from the competitive set and engage in client activities
including tradeshows, roadshows, sales trips, events, site inspections
entertainment, meet & greet, phone and email solicitation - Handle
inquiry calls and provide client proposals - Support Directors
in transient segment to support proposals, client activities and individual
reservation requests - Works closely with the Global Sales teams
to ensure revenue goals are achieved - Works with internal departments
to ensure clear communication for all VIPs and any special requests are met
for in-house guests - Attend meetings as needed including Morning
Meeting, Team Huddle, VIP Meeting, Revenue Meeting, and Sales & Marketing
Monthly Meeting - Review daily arrivals reports as well as monthly
account production and Agency360 reports - Ensure post trip reports
and expense reports are submitted in a timely manner; and daily activities
are added in Salesforce - Provide feedback and market information
on changing market conditions, including trends on the competition, as a result
of direct sales solicitation, telephone, reading material and interaction
with competitive hotel staff
As Transient Sales Executive,
we expect from you: (brief overview of requirements)
- Must have a minimum of 3 years experience in luxury hotel environment
- Must be highly skilled in presentation and communications in the English
language - Must be willing to work a flexible schedule in order
to accomplish all major responsibilities and tasks. - Must be able
to move throughout the hotel to conduct site inspections - Must be able
to travel on sales trips, roadshows, tradeshows and training - Must be
a self-motivator and motivator of others. - Must work in a safe, prudent
and organized manner. - Must have mathematical skills, computer software
aptitude and hotel operation knowledge. - Must be able to relate to all
levels of management - Must have the ability to handle multiple tasks
at one time - Must have superior organizational skills
Our commitment to you
- Learning &
Development. Your success is our success. We craft unique learning
and development programmes for various stages in your career so that you grow,
continuously. - MOstay. When you work as hard as our colleagues do, it’s
important to take time off.
As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally. - Retirement Plans.
When you show commitment to us, we reciprocate. We offer different retirement
plans depending on the length of your service and your role.
Salary and Benefits
- $70,000 - $80,000 salary, commensurate
with experience - Sales Incentive Bonus Eligible
- A competitive
benefits package, including health, dental and vision, 401(K), etc
It is Company policy to comply with the Americans
with Disabilities Act, including by providing reasonable accommodations that
do not constitute an undue hardship on the Company. Colleagues or candidates
should direct requests for accommodation to the Director of People
and Culture.
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