Assistant Chief Steward

Negotiable
Experience
5-10 years
Job Type
Full Time
Location
Malaysia, Kuala Lumpur
Job Description

ASSISTANT CHIEF STEWARD

Mandarin Oriental, Kuala Lumpur
is looking for an Assistant Chief Steward to join our Food & Beverage
team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban
resort located in the heart of Kuala Lumpur and enjoys an unrivalled location
next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious
Suria KLCC mall.

About the job

Based at
the Mandarin Oriental, Kuala Lumpur / within the Food & Beverage Department
in Kuala Lumpur, the Assistant Chief Steward is responsible to establish
and maintain system and methods of operation necessary for the Stewarding
Department to supply all outlets with clean, hygienic and timely mise-en-place
whilst minimising cost through breakage control, loss or excessive chemical
consumption and appropriate staffing level.

The Assistant Chief Steward reports to the Executive Chef/Chief
Steward.

As Assistant Chief Steward, you will be responsible
for the following duties:

  • Responsible for budgeting,
    purchasing, storage and control of all F&B operating equipment and
    for recommending purchase of any operating and cleaning equipment


  • Control of all permanent Stewarding colleagues to maintain correct
    employment procedures and payments of staff

  • Control the casual
    Stewarding labour through liaison with Personal, Security and accounts
    department

  • Communicate information via team briefing
    regularly

  • Ensure disciplinary and grievance procedures
    are properly adhered to and followed

  • Maintain good communication
    with the Kitchen operations, F&B section heads and other relative
    department

  • Ensure that all FLHSSE standards are followed in all
    front and back areas of the Restaurant/Bar and hygiene and cleanliness in
    the storage areas

  • Conduct training for colleague as well
    as implement regular training programmes

  • Uphold the standards
    of Food and Beverage service and FLHSS&E as outlined in the SOP, LQE and MO
    Pillars

As Assistant Chief Steward, we expect
from you
:

  • A University/ Hotel School or College
    Graduate in Hotel Management

  • Minimum 5 years of hotel
    experience

  • Previous experience in supervising and/or
    delegation

  • Willingness to develop team members and self


Our commitment to you

  • Learning &
    Development. Your success is our success. We craft unique learning
    and development programmes for various stages in your career so that you grow,
    continuously.

  • MOstay. When you work as hard as our colleagues
    do, it’s important to take time off. As a member of the #MOfamily, you can stay
    with us wherever you go in the world.

    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.

  • Heath & Colleague
    Wellness. Finding the right work-life balance is important. Your wellbeing
    matters to us. A variety of health benefits and wellness programmes are offered
    to all our colleagues, globally.

  • EPF (Employees Provident Fund)
    contributions (higher than the norm)

  • SOCSO (Social Security
    Organisation) & EIS (Employment Insurance System)

  • Public holiday
    entitlement based on Malaysian calendar

  • Exceptional rest area &
    colleagues engagement activities.

We’re Fans.
Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.