Security Officer

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

SECURITY OFFICER, SECURITY

4 days on, 4 days off, 12 hour
shifts

We’re looking for a Security Officer to join our
Security team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental Hotel Group is the award-winning
owner and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental Hyde Park is London’s most iconic address.

It’s another world; a world of oriental luxury and the most attentive service.
A world that’s all about our guests.

As a Security Officer
at Mandarin Oriental Hyde Park, London, we expect from you:


  • Ensuring checks and patrols related to FLHSS have been carried out
    and documented appropriately.
  • Obtaining witness statements, write up
    incident reports.
  • Investigating, administrating and reporting all
    accidents and incidents.
  • Conduct bag and locker searches in accordance
    with company guidelines.
  • Being a key part of the Emergency Response
    Team, responding to any FLHSS incidents promptly and professionally.

As a Security Officer, you will be working on a rotating
shift basis, Monday to Sunday, Shift patterns will vary from day and night
shifts (including weekends and bank holidays), so flexibility is required where
applicable.

To be a successful Security Officer, you
will have previous experience as a Security Officer or Supervisor in a luxury
hospitality setting, ideally in a medium sized hotel. You will demonstrate
qualities such as discretion, reliability
and trustworthiness.

Our commitment to you:


  • Learning & Development. Your success is our success. We craft unique
    learning and development programmes for various stages in your career so
    that you grow, continuously.
  • MOstay.

    When you work as hard as our colleagues do, it’s important to take time off.
    As a member of the #MOfamily, you can stay with us wherever you go in the world.
    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness.
    Finding the right work-life balance is important. Your wellbeing matters to us.

    A variety of health benefits and wellness programmes are offered to all our
    colleagues, globally.
  • Retirement Plans. When you show commitment to
    us, we reciprocate. We offer different retirement plans depending on the length
    of your service and your role.
  • Access to discounts and deals with over
    500 popular high street retailers, including discounted gym memberships
    and travel deals
  • 50% F&B & Spa discount on property
  • Special MO
    discounted rate at Anytime Fitness gyms across the world (£30 per month or £300
    per annum)
  • Complimentary Westfield Healthcare cash plan, children added
    at no extra cost
  • Colleague Experience Stay in-house with breakfast
    included upon completed probation
  • Friends & Family hotel rate and Spa
    discount
  • 1 paid Charity Day per year to dedicate to a charity of your
    choice
  • Season ticket loan & cycle to work scheme
  • £750
    recruitment referral bonus
  • Free meals on duty & uniform dry-cleaning
    services
  • Increased holiday entitlement with Length of Service, up to 33
    days off
  • Subsidized podiatry sessions with our incredible Bastien
    pedicurists
  • Free Life Assurance benefits whilst in service

  • Access to Hospitality Action’s Employee Assistance Programme

  • Employee Recognition Programmes
  • Social, wellbeing, charity,
    and sporting events throughout the year

SUSTAINABILITY
AT MANDARIN ORIENTAL HYDE PARK, LONDON.

Mandarin Oriental Hyde Park,
London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel.
Corporate responsibility values are deeply ingrained in Mandarin Oriental’s
culture, and sustainability implications are carefully considered with every
decision across the Group, aligning our sustainable development efforts with
the industry criteria set out by the GSTC.

We strive for a better future
for the next generation. Protecting the environment, people and communities
are the fundamental pillars to which we devote our efforts.

We are very proud of the initiatives our colleagues have implemented to help
us on the path to achieving our sustainability goals, such as single-use
plastic elimination
, ethical supply chain and procurement,
community and colleague engagement, technology practices
and waste reduction. We are committed to doing the right thing, every
day.

DIVERSITY & INCLUSION.

We believe a diverse
and inclusive culture is better for everyone. Bringing individuals together
is essential to the long-term success of our people, our business and
the societies and economies in which we operate.

All colleagues,
regardless of ethnicity, gender, age, sexual orientation, disability, background
or religion, should be treated fairly and with respect, should be given equal
opportunities, and be valued for the contributions they make in their roles.
No form of bullying, intimidation, discrimination or harassment of others
will be tolerated.

ELIGIBILITY TO WORK IN
THE UK.

Please note, all candidates applying for this role must
have obtained the right to work and live in the UK. Documented evidence
of eligibility will be required from candidates as part of the recruitment
process.

We’re Fans.

Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.