Assistant Steward

Mandarin Oriental Downtown, Dubai is looking for an Assistant Steward to join
our Stewarding team.

Are you a master of craft? Do you thrive in
a team that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Located within Wasl Tower on Sheikh Zayed Road,
Mandarin Oriental Downtown, Dubai offers an elevated expression of modern
hospitality in the heart of the city.

Designed by UNStudio, the tower sets a distinctive architectural tone, while
the hotel’s 259 guestrooms and suites reflect contemporary, design-led living
with panoramic views across the Dubai skyline. The hotel’s dining portfolio
includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts
Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka,
Pavilion Dubai by Yannick Alléno, and a street-level urban eatery. Additional
features include a rooftop helipad, a two-story spa and wellness sanctuary,
landscaped rooftop pools and versatile event spaces. The Residences at Mandarin
Oriental Downtown, Dubai are set to open by 2027.

About
the job

Based at the Mandarin Oriental Downtown, Dubai within
the Stewarding Department in Dubai, the Assistant Steward is responsible
for overseeing stewarding operations, leading the team to maintain high
standards of cleanliness, hygiene, and equipment care across all back-of-house
areas, while ensuring compliance with safety regulations and supporting
efficient, high-quality service delivery. Assistant Steward reports to
the Director of Back of House.

As an Assistant Steward,
you will be responsible for the following duties:

• Assist
  the Back of House Manager in overseeing all aspects of stewarding operations,
  including scheduling, inter-departmental coordination, personnel performance,
  and maintaining high cleanliness standards in all back-of-house areas.




• Supervise stewarding team operations such as dishwashing, waste disposal,
  and maintenance of cleanliness and hygiene, ensuring adherence to operational
  standards and proper equipment functioning.

• Manage stock
  and inventory of operating equipment and supplies, control chemical usage,
  and contribute to cost-efficiency and reduction of breakage or loss within
  stewarding.

• Contribute to safety, health, and environmental
  standards by reporting incidents, supporting pest control measures,
  and participating in HACCP and FLHSSE compliance activities.




• Perform regular walkthroughs, attend meetings, support last-minute F&B
  requirements, and carry out any other duties as delegated by the Back of House
  Manager or the Director of Back of House.

As
an Assistant Steward, we expect from you:

• Degree
  or Higher National Diploma in Hospitality, Hotel, or Business Management
  is preferred; high school qualification is the minimum requirement.




• Minimum of 2 years' experience in a stewarding leadership role, such
  as Assistant Manager or Senior Supervisor, within a five-star luxury hotel
  is essential.

• Experience working in the Middle East (UAE,
  Bahrain, Saudi Arabia, Qatar) and involvement in hotel pre-opening or renovation
  projects is highly desirable.

• Demonstrated ability to lead,
  inspire, and manage large, multicultural teams while ensuring service excellence
  and operational efficiency.

• Strong organizational skills
  with the ability to handle complex tasks, coordinate external events,
  and implement departmental procedures in line with hotel and regulatory
  standards.

• In-depth knowledge of food safety standards,
  dishwashing machinery, and chemical handling, with a proactive approach
  to maintaining hygiene and safety across all operations.

Our commitment to you

• Learning &
  Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.




• MOstay. When you work as hard as our colleagues do, it’s important
  to take time off. As a member of the #MOfamily, you can stay with us wherever
  you go in the world. The MOstay programme offers complimentary nights
  and additionally attractive rates on rooms for you and your loved ones.




• Heath & Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

• Colleague Comfort and Convenience: Benefit
  from comfortable accommodation, a duty transportation, and duty meals to ensure
  your work experience is both enjoyable and hassle-free.




• Competitive Salary and Benefits: We offer a competitive salary and
  an attractive benefits package, fully aligned with UAE industry standards,
  to ensure your financial well-being and stability.

We’re Fans. Are you?