Revenue Manager

REVENUE MANAGER

Mandarin Oriental, Kuala Lumpur
is looking for a Revenue Manager to join our Revenue team.

Are you
a master of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.

Mandarin Oriental
is the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort
located in the heart of Kuala Lumpur and enjoys an unrivalled location next
to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria
KLCC mall.

About the job

Based at the Mandarin
Oriental, Kuala Lumpur / within the Revenue Department in Kuala Lumpur,
the Revenue Manager supports the development, implementation and communication
of pricing, inventory, restriction and revenue strategies across relevant
business segments.

The Revenue Manager reports to the Director of Revenue Strategy / Director
of Commercial Strategy.

As Revenue Manager, you will
be responsible for the following duties:

• Manage inventory
  for the hotel to maximise revenue in all areas.

• Execute pricing
  and restriction changes and manage rate and inventory availability.




• Regularly check distribution channels to ensure hotel positioning,
  information accuracy and competitor positioning are properly
  maintained.

• Effectively use revenue management systems
  and approved tools to determine, implement, manage and control accurate
  and agreed revenue management strategies.

• Assist in setting
  and communicating the hotel pricing strategy by market segment, with reference
  to market intelligence, buying patterns and pre-determined seasonality.




• Provide data to the team for analysis and evaluation of business
  segments, accounts, market segment mix, room type demand, channel production
  and geographical mix, recognising trends and patterns.

• Actively
  participate in the design of new packages to ensure fences and restrictions
  are effectively reflected.

As Revenue Manager,
we expect from you:

• Degree or Diploma in Hospitality
  Management/ Finance/ Revenue

• Minimum 5 years of hotel
  experience

• Experience in HMS/Delphi/IDeaS set-up
  or configuration: Rate Code, Packages, Room Type

• Experience
  in Rate Loading and Channel Management

• Experience
  in Forecasting

Our commitment to you

• Learning & Development. Your success is our success. We craft unique
  learning and development programmes for various stages in your career so
  that you grow, continuously.

• MOstay. When you work as hard
  as our colleagues do, it’s important to take time off. As a member of
  the #MOfamily, you can stay with us wherever you go in the world.
  
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.

• Heath & Colleague
  Wellness. Finding the right work-life balance is important. Your wellbeing
  matters to us. A variety of health benefits and wellness programmes are offered
  to all our colleagues, globally.

• EPF (Employees Provident Fund)
  contributions (higher than the norm)

• SOCSO (Social
  Security Organisation) & EIS (Employment Insurance System)




• Public holiday entitlement based on Malaysian calendar




• Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?