Catering Sales Manager
Mandarin Oriental New York
is looking for a Catering Sales Manager to join our Catering
Department.
Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.
Mandarin Oriental Hotel Group is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognized for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
A stunning fusion of modern design with stylish
oriental flair,
target="_blank">Mandarin Oriental, New York features
href="http://www.mandarinoriental.com/newyork/accommodation/"
target="_blank">244 elegant guestrooms and suites — all with breath-taking
views of Manhattan and Five-Star hospitality.
Luxurious amenities include MO Lounge, all-day dining overlooking Central Park
and the Manhattan skyline; a 14,500 square-foot
href="http://www.mandarinoriental.com/newyork/luxury-spa/"
target="_blank">Five-Star Mandarin
href="http://www.mandarinoriental.com/newyork/luxury-spa/"
target="_blank">Oriental Spa; and a state-of-the-art fitness center with
a 75-foot lap pool.
In addition, there is premium meeting and event space, including a
href="http://www.mandarinoriental.com/newyork/hotel-venues/meeting-facilities/"
target="_blank">6,000 square-foot pillar-less ballroom with three walls
of windows overlooking Central Park.
About
the job
Based at the Mandarin Oriental New York within the Catering
Office in New York City, the Catering Sales Manager is responsible
for contracting, producing and executing all food and beverage only events
in the Banquet Space.
The Catering Sales Manager reports to the Director
of Catering.
As Catering Sales Manager, you will
be responsible for the following duties:
- Support company’s
philosophy and company culture through the use of Pillars of Legendary Quality
Experience, Departmental Legendary Quality Experiences on a daily basis
and through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring
Guest Satisfaction and the achievement of our Mission Statement.
- Walkthroughs/Sites of the Banquet Space
- Following up
on Inquiries - Prepare proposals and negotiate contracts for prospective
clients - Determine with the client appropriate food and beverage
selections, room layout, décor, and audio-visual needs as it pertains to each
group - Management of events from 10-750 people
- Generating
the Banquet Event Order - Generating the Floor plan for the Event
- Coordinate event details with the Banquet Managers and Culinary Staff
- Daily solicitation of new accounts
- Entertain Meeting and social
event planners - Participate in meetings: Morning Operations Briefing,
Morning Huddle, Resume Meeting, Banquet Event Order, Pre-Con, and Menu
Tastings. - Maintain an active trace/follow-up system on all inquiries
and personal sales calls. - Be fully versed in the facilities
and capabilities of the hotels competitive set. Maintain a visible presence
in the community through involvement with Industry associations.
- Identify opportunities to optimize performance and create value
by challenging existing processes, encouraging innovation and driving necessary
change. - Maintain high standards of personal appearance
and grooming. - Support company’s philosophy and company culture through
the use of Pillars of Legendary Quality Experience, Departmental Legendary
Quality Experiences on a daily basis - Generating a Summary of Charges
for the client and making sure that payment is received for both the deposit
and final payment prior to the event - Inputting of the food and beverage
figures into Sales Force to assist in the budget and projection for
the year - Responsible for meeting monthly Sales Forecast
- Results‑driven mindset with a track record of meeting or exceeding revenue
targets
NOTE: The above is not an all-inclusive list
of job duties and responsibilities. Mandarin Oriental, New York reserves
the right to add, delete, change or modify the job duties and responsibilities
described in this job description at its discretion
with notice.
As Catering Sales Manager, we expect
from you:
- Excellent communications skills – written
and verbal. - Excellent organizational skills and the ability
to multi-task and prioritize accordingly - Must hold an undergraduate
degree or equivalent experience in a relevant field - Fluent
in English - Computer literate-must be proficient in HMS,
knowledge of Salesforce, Cvent (Allseated) - College
degree - Requires flexibility in scheduling, including early
mornings, evenings, weekends, and on-call availability during major
events. - Excellent computer skills in Microsoft Office and hotel
sales and property management systems - 2–5+ years of experience
in conference services, or hotel operations - Knowledge of banquet
operations, audiovisual requirements, and event logistics. - Well-groomed
and professional in appearance and manner to meet and interact with clients
- Well versed in Events and Food & Beverage financial aspects
- Takes
initiative - Ability to multitask under pressure and manage concurrent
events - Strong attention to detail
- Strong interpersonal
and guest relations abilities, a flexible, dynamic and positive demeanor.
- Ability to work on-site, including some evenings and weekends, as required
by event schedules.
Our commitment to you
- Learning & Development. Your success is our success. We craft unique
learning and development programmes for various stages in your career so
that you grow, continuously. - MOstay.
When you work as hard as our colleagues do, it’s important to take time off.
As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to us.
A variety of health benefits and wellness programmes are offered to all our
colleagues, globally. - Retirement Plans. When you show commitment to
us, we reciprocate. We offer different retirement plans depending on the length
of your service and your role.
Salary
and Benefits:
- Salary $85,000 to $98,000 yearly
- A
competitive benefits package, including health, dental and vision, 401(K),
etc
It is Company policy to comply with the Americans
with Disabilities Act, including by providing reasonable accommodations that
do not constitute an undue hardship on the Company. Colleagues or candidates
should direct requests for accommodation to the Director of People
and Culture.
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