M.O. Bar Attendant

Mandarin Oriental, Shenzhen is looking for a M.O. Bar Attendant to join our
Food & Beverage Service team.

Are you a master of craft? Do
you thrive in a team that succeeds together, demonstrating integrity and respect
while acting responsibly? Do you embrace a growth mindset? We invite you
to become a fan of the exceptional.

Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline.

Increasingly recognised for creating some of the world’s most sought-after
properties, the Group provides legendary service inspired by Asian heritage
whilst representing the very cutting-edge of luxury
experiences.

The 178-room Mandarin Oriental, Shenzhen is situated
in one of the prime spots in the southern city, in the stunning UpperHills
building, with a panoramic perspective of the city’s soaring skyline and lush
parklands. With easy downtown access, Mandarin Oriental, Shenzhen, has a total
of eight restaurants and bars, including a gourmet Cantonese outlet helmed
by acclaimed celebrity Chef Fei, as well as a best-in-class Spa and Wellness
facilities including a dramatic indoor swimming pool. Well known for its
uncompromising levels of personalised and bespoke services, Mandarin oriental,
Shenzhen was recognised as the first Forbes travel guide five-star hotel of
the city.

About the job

Based at the Mandarin
Oriental, Shenzhen within the Food & Beverage Division in Shenzhen, the M.O. Bar
Attendant is responsible for providing the highest level of customer service
to all guests, to ensure guest experience is one that is beyond the expectations
of the guest and aligned with our Legendary Quality Experiences. The M.O.

Bar Attendant reports to the M.O. Bar Supervisor.

As M.O. Bar
Attendant, you will be responsible for the following duties:

• To
  consistently achieve the service and product delivery standards with a high
  degree of client care and service throughout the dining experience


• Assist guests courteously and efficiently
• Communicate with kitchen
  for any guests’ special request and dietary requirements
• Make sure
  that all products served are accounted for on the final bill before presenting
  it
• To wish each and every guest a warm farewell and thank them
  for coming

As M.O. Bar Attendant, we expect from
you:

• Minimum 1 year’s relevant working experience in similar
  capacity
• Excellent communication and organization skills

Our commitment to you

• Learning & Development.
  Your success is our success.
  
  We craft unique learning and development programmes for various stages in your
  career so that you grow, continuously.
• MOstay. When you work as hard
  as our colleagues do, it’s important to take time off. As a member of
  the #MOfamily, you can stay with us wherever you go in the world. The MOstay
  programme offers complimentary nights and additionally attractive rates on rooms
  for you and your loved ones.
• Heath & Colleague Wellness. Finding
  the right work-life balance is important.
  
  Your wellbeing matters to us. A variety of health benefits and wellness
  programmes are offered to all our colleagues, globally.
• Retirement
  Plans. When you show commitment to us, we reciprocate. We offer different
  retirement plans depending on the length of your service and your role.

We’re Fans. Are you?