Restaurant Hostess

RESTAURANT HOSTESS

Mandarin Oriental, Kuala Lumpur
is looking for a Restaurant Hostess to join our Food & Beverage
team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban
resort located in the heart of Kuala Lumpur and enjoys an unrivalled location
next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious
Suria KLCC mall.

About the job

Based at
the Mandarin Oriental, Kuala Lumpur / within the Food & Beverage Department
in Kuala Lumpur, the Restaurant Hostess is the first colleague to interact
with arriving guests as they enter the restaurant and welcoming the guests
by greeting them as per the standards.

The Restaurant Hostess reports to the Restaurant Manager.

As
Restaurant Hostess, you will be responsible for the following duties:

• Attend to guest requests and complaints, efficiently
  and courteously

• Ensure that the orders are delivered at
  the proper temperature

• Develop a thorough knowledge of
  the contents of all the menus and the composition of each item




• Ensure all tables are set up correctly and in a timely manner




• Provide feedback to Manager/ Assistant Manager on guests’
  complaints

• Show a positive, energetic and caring attitude always
  towards guests and fellow colleagues

• Participate
  in multi-skilling training

As Restaurant Hostess,
we expect from you:

• Minimum SPM qualification
  or Hotel School would be an added advantage

• Minimum 1 years
  of working experience

• Must be able to read and create
  menus

• Knowledge of Infrasys system

Our commitment to you

• Learning &
  Development. Your success is our success. We craft unique learning
  and development programmes for various stages in your career so that you grow,
  continuously.

• MOstay. When you work as hard as our colleagues
  do, it’s important to take time off. As a member of the #MOfamily, you can stay
  with us wherever you go in the world.
  
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.

• Heath & Colleague
  Wellness. Finding the right work-life balance is important. Your wellbeing
  matters to us. A variety of health benefits and wellness programmes are offered
  to all our colleagues, globally.

• EPF (Employees Provident Fund)
  contributions (higher than the norm)

• SOCSO (Social Security
  Organisation) & EIS (Employment Insurance System)

• Public holiday
  entitlement based on Malaysian calendar

• Exceptional rest area &
  colleagues engagement activities.

We’re Fans.
Are you?