Intern, Regional Operations

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of
the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the world's most luxurious hotels, resorts
and residences. Renowned for creating exceptional guest experiences inspired
by Asian heritage, the Group continues to expand its global portfolio while
setting new standards in luxury hospitality.

About
the Job

Based at the Mandarin Oriental Hotel Group Corporate Office
in London, the Intern, Regional Operations (Europe & Americas)
will support the Regional Operations team responsible for overseeing operational
performance across Mandarin Oriental's hotel portfolio in Europe &
Americas.

This is a full-time internship with a commitment of 6
months, providing valuable exposure to hotel operations, business
performance, project management and corporate leadership.

The successful candidate will work closely with senior leaders and gain insight
into the strategic and operational initiatives that support Mandarin Oriental's
portfolio across multiple markets.

The role reports to
the Regional Vice President, Operations, Europe &
Americas.

As Intern, Regional Operations (Europe &
Americas), you will be responsible for:

• Supporting regional
  operational projects and strategic initiatives across multiple hotels
  and markets.

• Assisting with the preparation of reports,
  presentations, briefing materials and business updates for senior
  leadership.

• Conducting research and analysis to support
  operational reviews, performance discussions and decision-making.




• Maintaining project trackers, dashboards, action logs and supporting
  documentation.

• Assisting with performance monitoring and
  the preparation of operational and business performance reports.




• Coordinating activities and follow-up actions with General Managers,
  hotel leadership teams and regional functional leaders.




• Supporting cross-functional initiatives involving Operations, Commercial,
  Finance, Food & Beverage, Human Resources and other corporate
  departments.

• Using AI tools, including Microsoft Copilot,
  to support content development, analysis and workflow efficiency.




• Providing administrative and project coordination support to the Regional
  Operations team.

As Intern, Regional Operations
(Europe & Americas), we expect from you:

• Currently pursuing,
  or recently completed, a degree in Hospitality Management, Business
  Administration, Hotel Management, Finance, Economics, Data Analytics or
  a related discipline.

• Available to commit to a full-time
  internship for 6 months based in London.

• Strong written
  and verbal communication skills in English.

• Strong analytical
  skills and attention to detail.

• Excellent organisational skills
  with the ability to manage multiple priorities simultaneously.




• Proficient in Microsoft Office applications, particularly Excel,
  PowerPoint, Word and Teams.

• Comfortable using AI and digital
  tools to improve productivity and support business activities.




• Proactive, curious and eager to learn in a dynamic corporate
  environment.

• Able to work collaboratively with stakeholders
  across different functions, cultures and regions.

Benefits

• Hands-on experience supporting
  regional operations within a leading global luxury hospitality company.




• Direct exposure to senior leaders and corporate decision-making
  processes.

• Opportunity to contribute to operational
  and strategic projects across multiple countries and markets.




• Development of business analysis, project management and stakeholder
  management skills.

• Collaborative and multicultural working
  environment at Mandarin Oriental's Corporate Office in London.

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