Job Description
PRIMARY RESPONSIBILITIES: • You will be fully responsible for all systems,
channel management and account management for the OTAs and Wholesale dynamic.
The role works with the Revenue leader to provide revenue strategy and proposed
actions for major accounts. Manage the hotel’s information, rates
and availability in all distribution channels to ensure data integrity and fully
optimise booking opportunities. 100% sync with Cluster Hotels’ Revenue Teams
and Marketing team to deliver the best performance in the assigned channel
on planned and tactical strategies. 1. Ensure the accurate and timely loading
of rates and offers in line with hotel revenue strategies and promotions across
all channels, including Bedbanks. 2. Maintain competitive rates and availability
on OTAs and Bedbanks while effectively managing margins and rate parity. 3.
Conduct test bookings to identify unauthorized rates from intermediaries,
ensuring that parity scores meet established targets. 4. Collaborate regularly
with Market Managers to optimise account performance through strategic insights
and actions. 5. Regularly review competitor rates and promotions, providing
the Revenue/Commercial Teams with valuable market intelligence. 6. Collaborate
with the Cluster Revenue Leader to design and assess seasonal offers
or visibility boosters focused on maximizing online revenue. 7. Manage hotel
content across all connected systems to align with brand positioning and target
customers, ensuring platform suitability and achieving content score targets 8.
Manage OTA paid media effectively within the assigned budget to achieve targeted
ROI.
Dusit Hotels & Resorts was founded in 1948 by Ms. Thanpuying Chanut Piyaoui, with its first hotel being the Princess Hotel on Charoen Krung Road in Bangkok. Dusit Hotels & Resorts runs a variety of unique international hotels and resorts around the world, including brands like Dusit Thani, Dusit Princess, and Dusit D2. The group also owns educational institutions such as the Devarana Spa and the Le Cordon Bleu culinary school. Dusit Hotels & Resorts is dedicated to preserving authentic Thai culture, sharing a warm hospitality philosophy, and providing top-notch service and memorable experiences.
