Job Description
PRIMARY RESPONSIBILITIES: • Assist in preparation of proposals, memoranda,
reports and other correspondence needed for Events. • Handle phone inquiries
in the absence of Director of Events and Events Manager • Maintain a par stock
on supply of updated brochures, flyers and other sales collaterals • Performs
other duties as assigned by Director of Events and Events Manager • Receive
and understand hotel product knowledge and related activities • Implement all
sales action plans related to your market area as outlined in the marketing plan
• Establish and maintain files on major active accounts within your market area.
• Provide feedback to the Director of Event / Event Manager on changing
marketing conditions, including trends in the competition, as a result of direct
sales solicitation, telephone and direct mail, in your market area. • Arrange
site inspections of the hotel. • Disseminate Event Sales related information
to other departments as appropriate. • Attend all post-conference meetings,
as required, arranged by the Meeting Services department and assist in
the preparation of post-conference reports. • Perform all duties
and responsibilities in a timely and efficient manner in accordance
with established hotel policies to achieve the overall objectives of
the position. • Establish and maintain effective employee relations. • Maintain
the highest standards of professionalism, ethics and attitude towards all hotel
guests, clients, staff and employees. • Maintain professional business
confidentiality. • Carry out any other reasonable duties and responsibilities
as assigned • The Management reserves the right to make changes to this job
description at its sole discretion and without advance notice. REPORT LINE
& COMMUNICATION • Reports to Director of Events • Coordinates with all
concerned personnel to ensure that all activities are accomplished. •
Communicates effectively with guest, clients, business partners and staff.
OTHERS • Continuous learning through own IDP. • Any other duties as may
be assigned by the superior. ACCOUNTABILITIES • Represents Dusit’s brand and its
values at all times. We will establish relationships and foremost and we
will deliver an exceptional guest experience and promote Thai graciousness.
COMPANY’S CULTURE • Communicate and fully embracing the Company’s culture (our
Vision, our Mission and our Values), leads by example and cascade to all your
subordinates. – “Proud to belong and to contribute” CONFIDENTIALITY • Ensure
confidentiality and secure storage of all intellectual property and data bases,
both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure
Hotel, Customer and Staff information or transactions are kept confidential
during or after employment with the company. JOB REQUIREMENT • Minimum education
of Bachelor degree in Business Administration, Marketing, Hotel Management
or relevant discipline • Minimum 3 years of experience in a hotel industry
(reservation, front office or food & beverages), preferably
in international chain hotels • Have excellent communication skills in written
and spoken English • Have a positive attitude toward challenges and the drive
to excel • Possesses professional disposition with excellent communication
and interpersonal skills
Dusit Hotels & Resorts was founded in 1948 by Ms. Thanpuying Chanut Piyaoui, with its first hotel being the Princess Hotel on Charoen Krung Road in Bangkok. Dusit Hotels & Resorts runs a variety of unique international hotels and resorts around the world, including brands like Dusit Thani, Dusit Princess, and Dusit D2. The group also owns educational institutions such as the Devarana Spa and the Le Cordon Bleu culinary school. Dusit Hotels & Resorts is dedicated to preserving authentic Thai culture, sharing a warm hospitality philosophy, and providing top-notch service and memorable experiences.