Job Description
PRIMARY RESPONSIBILITIES Assist in guest check-in and check-out processes.
Welcome and greet guests in a friendly and professional manner. Support guest
requests, inquiries, and basic problem-solving. Provide basic information about
hotel facilities and services. Coordinate with related departments to ensure
smooth operations.
ADMINISTRATIVE RESPONSIBILITIES Support daily operations and assigned tasks
from supervisor. Communicate effectively within the team and other departments.
Attend briefings and follow instructions accordingly. Complete assigned tasks
accurately and on time. TECHNICAL RESPONSIBILITIES Learn and understand Front
Office operations and procedures.
Follow hotel standards, policies, and grooming guidelines. Assist team during
peak periods when required. COMMERCIAL RESPONSIBILITIES Maintain a positive
attitude and represent the hotel professionally. Support promoting hotel
services when interacting with guests. HUMAN RESOURCES RESPONSIBILITIES Be open
to learning and receiving feedback.
Show willingness to develop skills and grow within the team. RELATIONSHIP Report
to Supervisor / Duty Manager. Work closely with Front Office team and other
departments. OTHERS Perform other duties as assigned. Participate in training
and development programs.
ACCOUNTABILITIES Represent the brand and deliver a positive guest experience.
COMPANY’S CULTURE Follow and support company values and culture. CONFIDENTIALITY
Maintain confidentiality of hotel and guest information. JOB REQUIREMENTS
Bachelor’s degree in any field. Fresh graduates are welcome.
Good command of English (spoken and written). Friendly personality with good
communication skills. Service-minded with a positive attitude.
Dusit Hotels & Resorts was founded in 1948 by Ms. Thanpuying Chanut Piyaoui, with its first hotel being the Princess Hotel on Charoen Krung Road in Bangkok. Dusit Hotels & Resorts runs a variety of unique international hotels and resorts around the world, including brands like Dusit Thani, Dusit Princess, and Dusit D2. The group also owns educational institutions such as the Devarana Spa and the Le Cordon Bleu culinary school. Dusit Hotels & Resorts is dedicated to preserving authentic Thai culture, sharing a warm hospitality philosophy, and providing top-notch service and memorable experiences.
