Marketing Manager

PRIMARY RESPONSIBILITIES: Administration • The Communication Manager assists
in drawing up the Public Relation action, advertising and media plan
in conjunction with the Director of Communications annually • Maintains
and updates record of media, journalists mailing list • Maintains a record
on former and existing clients (mailing list) • Assists in any liaison
and internal meetings • Responsible for distribution of English and Thai press
releases • Reports immediately to Director of Communication of important news
as well as major competitors news that receives cover in the media • Send update
news for English and Thai in Lobby Magazine by sending to the Corporate
Communications, Corporate Office • Attend internal and external social events •
Translates English to Thai and vice versa on all important news and press
clippings • To arrange press conference and press interviews as and when
required • Handles correspondence when required • Handles press releases,
suitable news and photographs for PR exposure • Prepares news publicity for MIS
report • Updates news releases/comparisons amongst other hotels monthly • Writes
copy for F & B promotional materials in both English and Thai •
Maintains regular schedules for press visits and visits to clients • Draws up
the PR action and advertising plan for the entertainment complex with Director
of Communication • Closely coordinate social events with the Event Manager
in the entertainment complex • Entertain guests as assigned by Director
of Communication Training and Human Resources • Ensure wherever possible
that employees are provided with a work place free of discrimination, harassment
and victimisation. • Treat complaints of harassment and discrimination promptly
and confidentially. • Treat customers and colleagues from all cultural groups
with respect and sensitivity. • Identify and deal with issues which may cause
cross cultural conflict or misunderstanding. Technical Responsibilities • Keep
well informed about the various outlets in the hotel • Closely observes matters
pertaining to PR activities of the hotel and other hotels competitors
entertainment outlets on a regular basis • Sets in conjunction with Director
of Communication the PR strategy of the hotel Social Relations • Ensure optimum
publicity is created for all major happenings in the hotel • Assists Director
of Communication in preparing in-house bulletins, newsletter and guest
information • Organises both Social & PR Activities internally
and externally • Assists Director of Marketing and Communication in
the preparation and selection of all printed literature’s, sales tools
and give-aways of the hotel • Prepares news releases of events for the hotel
External • Maintains close contact and rapport with local media and the regional
trade press • Assist Director of Communication to handle media relations
and photo shooting for maximum exposure. Miscellaneous • Coordinate with other
departments to ensure the smooth operation of the job functions • The Marketing
and Communication Manager performs her duties within the framework defined
by the chain and hotel norms and by internal rules and regulations. •
The Marketing and Communication Manager may be called upon to undertake
activities outside her own area to publicize hotels other than her own
for specific programs • To assist the Director of Marketing and Communication
in the opening of/or general PR efforts of the hotels in the chain • All staff
are required to comply with every reasonable request from their hierarchical
supervisor(s) within an amount of time that it takes to comply under normal
circumstances. • All staff may be assigned to other duties in the hotel as
and when required by business levels. OTHERS • Continuous learning through own
IDP. • Any other duties as may be assigned by the superior. ACCOUNTABILITIES •
Represents Dusit’s brand and its values at all times.

We will establish relationships and foremost and we will deliver an exceptional
guest experience and promote Thai graciousness. COMPANY’S CULTURE • Communicate
and fully embracing the Company’s culture (our Vision, our Mission and our
Values), leads by example and cascade to all your subordinates. – “Proud
to belong and to contribute” CONFIDENTIALITY • Ensure confidentiality and secure
storage of all intellectual property and data bases, both hard copy
and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel,
Customer and Staff information or transactions are kept confidential during
or after employment with the company. Job Requirements: • Minimum of 5 years’
experience in marketing, communications and public relations with demonstrated
success, preferably in the hospitality industry, at a 5 star level will be
a distinct advantage. • A comprehensive knowledge of the commercial aspects of
a hotel and its segments, in order to produce effective, consumer and trade
plans. • Demonstrated skills, knowledge and experience in the design
and execution of marketing, communications and public relations activities. •
Strong creative, strategic, analytical, organizational and personal sales
skills. • Demonstrated successful experience writing press releases, making
presentations and negotiating with media or associated PR agencies on retainer.
• Experience overseeing the design and production of print materials
and publications. • Strong oral and written communications skills.