Captain

Founded in 2001 in Thailand, we have since expanded across the world,
welcoming guests in some of the world’s most captivating locales — from pristine
beaches and private islands to ancient sites and vibrant metropolises. If
you are driven by a passion for generosity, warmth and heartfelt hospitality,
Anantara offers a career without limits.

KEY DUTIES
AND RESPONSIBILITIES

Anantara The Palm team members
are expected to support the business, guests, and colleagues whenever
required.

• Ensure exceptional guest satisfaction by delivering
  prompt, courteous, and professional food and beverage service.
• Supervise
  daily restaurant and room service operations to maintain Anantara service
  standards.
• Support, motivate, train, and develop team members to achieve
  high performance.
• Open and close shifts in accordance with operational
  procedures and manager checklists.
• Ensure proper revenue, cash,
  and check control procedures are followed.
• Maintain a safe, clean,
  and hygienic working environment.
• Coordinate shift operations, including
  staffing, reservations, floor plans, and guest requests.
• Resolve
  operational challenges such as last-minute bookings, staffing shortages,
  and guest concerns.
• Monitor service quality throughout meal periods
  and ensure adequate floor coverage.
• Maintain team grooming, uniform,
  and performance standards.
• Oversee maintenance requirements and report
  repair needs.
• Manage staff scheduling, station rotation, and daily team
  administration.
• Foster effective communication, teamwork, and a positive
  work environment through coaching and fair performance
  management.
• Encourage continuous improvement by recommending new ideas,
  operational enhancements, and incentive initiatives.

Not
the right fit? Set up email alerts as new job postings become available
that meet your interest!