Director of Revenue Management

Job Location:

Anantara Hotels & Resorts is a global luxury hotel
and resort brand rooted in Thai culture, with an intrinsic sense of authentic
hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit
embodies freedom, movement, and harmony. We believe every journey should leave
a lasting impression — for our guests and for our people.

Founded
in 2001 in Thailand, we have since expanded across the world, welcoming guests
in some of the world’s most captivating locales — from pristine beaches
and private islands to ancient sites and vibrant metropolises. If you are driven
by a passion for generosity, warmth and heartfelt hospitality, Anantara offers
a career without limits.

WHY THIS JOB
EXISTS

To serve the needs of the business, our guests and our
colleagues by developing and implementing strategies to maximize the revenue
and profit production of all revenue centers in Minor Hotels
resorts.

At Minor Hotels, we are proud to represent our hotel
and our country to guests from all over the world. We treat our guests and our
colleagues with respect, and work hard together to deliver the highest quality
of service to all.

KEY DUTIES
AND RESPONSIBILITIES

Please note that this is not an exhaustive
list of everything that needs to be done.

Minor Hotels employees always find new ways to look after the business, their
guests, and their colleagues. Within this, the key responsibilities for
this position are:

• To prepare weekly accurate 3 months
  forecast for hotel rooms revenue by Market Segment/Day.
• To prepare
  monthly accurate 12 months forecast for hotel rooms revenue by Market
  Segment.
• To actively participate in the production of the hotel’s annual
  budget and to assist in the creation, update and evaluation of the hotel Sales
  and Marketing plan.
• To set and effectively communicate the hotel pricing
  strategy by market segment with reference to market intelligence, buying
  patterns and pre determined seasonality.
• To prepare and chair a weekly
  Revenue Meeting. Collate and distribute meeting minutes of notes on forecast
  and strategy changes, including weekly action plan.
• To ensure compliance
  with brand, regional and owning company Processes and Procedures pertaining
  to Revenue Management.
• To continuously manipulate availability &
  rates while ensuring parity across all distribution channels. This allows
  maximum flexibility to capture all market buying patterns while optimizing
  REVPAR.
• To introduce incremental revenue generators to maximize overall
  hotel revenue.
• To provide the sales team with performance analysis
  of top producing accounts, thus providing required analysis to support pricing
  and re-contracting.
• Set monthly targets of upselling revenue for front
  office and reservations department.
• Monitor competitor availability
  and pricing on a daily basis, using all available tools such as Industry
  Reports, Internet, Ring Around, Dummy Bookings etc, and subsequently analyze
  & report actual performance versus competitive set.
• Ensure available
  technology (PMS & RMS) is fully utilized and understood according
  to property specific business mix and requirements.
• Ensure optimal use,
  and measure performance on all distribution channels, to ensure that fair market
  share is achieved if not surpassed, e.g. hotelier, GDS, Minor Hotels.com, Tour
  Operators, Small Luxury Hotels, Regional and Corporate Sales
  Offices.
• Assist the Sales & Marketing Team in devising marketing
  campaigns, to ensure that the Hotel reaches the right people, at the right time,
  in the right place.
• Maintaining high standards of data quality through
  system maintenance.
• Responsible to drive maximum revenues through
  preferred Minor Hotels Booking channels by applying relevant pricing
  and inventory management.
• Ensure weekly/monthly reporting to
  the regional/corporate office is adhered to in a timely
  manner.
• Implement a database of historical data and supervise its
  continuous daily capture, and subsequently produce a calendar of events required
  for revenue and pricing decisions.
• Carry out analysis of Booking
  Patterns & Market Trends, and ensure that these are recorded to facilitate
  future decisions.
• Liaise with Corporate Marketing to ensure all
  promotion / programmes are fully understood and right for
  the business.
• Understand the dynamics of the Global, National, Regional
  & Local Political and Economic Market, local Competitors and all demand
  generators for the destination.
• Be responsible for all Recruitment &
  Selection into the Revenue/Reservation department.
• Ensure an effective
  Training & Development Calendar is in place & adhered to, that all Team
  members have a Personal Development Plan and clearly defined objectives,
  and that a Succession Plan exists within the department.

Not
the right fit? Set up email alerts as new job postings become available
that meet your interest!