F&B Attendant - Manohra Cruises

Founded in 2001 in Thailand, we have since expanded across the world,
welcoming guests in some of the world’s most captivating locales — from pristine
beaches and private islands to ancient sites and vibrant metropolises. If
you are driven by a passion for generosity, warmth and heartfelt hospitality,
Anantara offers a career without limits.

Key
Responsibilities:

• Work as a team with colleagues in all
  departments to ensure timely service and smooth operations.
• Understand
  and adhere to all hotel policies and Standard Operating Procedures regarding
  guest service, operations, personal discipline, and grooming.
• Have
  a full knowledge of the services and facilities provided by the hotel to answer
  any questions guests may have.
• Follow all safety policies to ensure
  a safe work area.
• Follow all reasonable work-related requests made by
  a Manager or Supervisor, even if they are outside your normal job activities,
  to achieve complete guest satisfaction and service throughout
  the hotel.
• Maintain your station in accordance with standards at all
  times.
• Develop a complete knowledge of menus.
• Learn
  and correctly use the Point of Sale equipment and follow
  procedures.
• Maintain strict security measures when entering guest rooms
  to uphold the privacy rights of our guests.
• Actively participate in all
  training meetings to continually develop professional skills and increase guest
  satisfaction.
• Clean and break down trays in the dish area, watching
  for condiments, salt, pepper, sugars, etc.
• Check out with your
  supervisor or line manager before leaving your station or the floor for any
  reason.

Qualifications

• High school
  certificate, vocational certificate, or diploma in Hospitality, Hotel
  Management, Food & Beverage, or a related field.
• 1–2 years
  of F&B experience in a hotel, restaurant, resort, or cruise environment
  is preferred.
• Fresh graduates or candidates with relevant hospitality
  training may also be considered.
• Good knowledge of food and beverage
  service procedures.
• Good English communication
  skills.
• Friendly, service-minded personality with a strong focus
  on guest satisfaction.
• Good interpersonal and communication
  skills.
• Able to work as part of a team in a fast-paced
  environment.
• Professional appearance and positive
  attitude.
• Basic knowledge of food hygiene, sanitation, and safety
  standards.
• Able to work flexible hours, weekends, evenings,
  and public holidays.
• Comfortable working in a river-cruise
  environment and maintaining high service standards.

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