Housekeeping Supervisor

Founded in 2001 in Thailand, we have since expanded across the world,
welcoming guests in some of the world’s most captivating locales — from pristine
beaches and private islands to ancient sites and vibrant metropolises. If
you are driven by a passion for generosity, warmth and heartfelt hospitality,
Anantara offers a career without limits.

Key Duties &
Responsibilities

Anantara The Palm employees always
find new ways to look after the business, their guests, and their colleagues.
Within this, the key responsibilities for this position
are to:

• Assist in managing the daily operations of
  the housekeeping and laundry departments, ensuring efficient service delivery
  and compliance with Anantara standards.
• Conduct regular
  inspections of guest rooms, public areas, and back-of-house areas to ensure
  cleanliness, quality, and presentation standards are consistently
  maintained.
• Ensure all housekeeping operations comply
  with health, safety, hygiene, and security
  requirements.
• Monitor and enforce compliance
  with departmental Standard Operating Procedures (SOPs) and brand
  standards.
• Support special projects, task force
  assignments, hotel openings, and events as required by Minor
  International.
• Coach, train, and guide new and existing
  team members, ensuring effective onboarding, continuous development,
  and cross-training opportunities.
• Assist in maintaining
  positive relationships with suppliers and external partners to support smooth
  departmental operations.
• Manage housekeeping inventories,
  including linen, uniforms, guest supplies, amenities, and minibar items,
  ensuring accurate records and appropriate stock
  levels.
• Ensure lost and found procedures are followed,
  with all items properly stored, recorded, and handled according to hotel
  policies.
• Monitor linen, towel, and uniform par levels
  to maintain operational efficiency and minimise
  shortages.
• Implement initiatives to reduce wastage
  and improve cost control within the department.
• Ensure
  effective key control procedures are maintained to support guest security
  and operational compliance.
• Support payroll and labour cost
  management by monitoring overtime and addressing operational challenges
  promptly.
• Foster a positive and motivational working
  environment, promoting teamwork and effective communication across
  departments.
• Encourage team members to develop
  multi-skilling capabilities across Housekeeping and related areas to enhance
  operational flexibility.

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