F&B Supervisor - Longtail River Bar and Lounge

Founded in 2001 in Thailand, we have since expanded across the world,
welcoming guests in some of the world’s most captivating locales — from pristine
beaches and private islands to ancient sites and vibrant metropolises. If
you are driven by a passion for generosity, warmth and heartfelt hospitality,
Anantara offers a career without limits.

Key
responsibilities

• Supervise daily F&B/bar operations
  and ensure smooth service.
• Lead and motivate the service team during
  shifts.
• Maintain Anantara's luxury service standards and maximize
  guest satisfaction.
• Conduct pre-shift briefings and coordinate staff
  assignments.
• Monitor beverage and food quality, presentation
  and service.
• Handle guest requests, complaints and service recovery
  professionally.
• Control stock, wastage and operating
  costs.
• Ensure proper hygiene, sanitation and safety
  standards.
• Support upselling and revenue-generation
  initiatives.
• Assist with staff training, coaching and performance
  development.
• Coordinate with the Outlet Manager and other hotel
  departments.
• Help prepare the outlet for special events, promotions
  and high-volume periods.
  
  

Qualifications

• 2–3 years of F&B
  experience, preferably in a luxury hotel, resort, upscale restaurant,
  or bar.

• Previous supervisory or team-lead experience
  is preferred.

• Good knowledge of bar and beverage operations,
  including cocktails, wines, spirits, and service
  standards.

• Strong guest-service and communication
  skills.

• Good English communication skills.

• Able
  to lead, motivate, coach, and train F&B team members.

• Good
  understanding of food hygiene, sanitation, and workplace
  safety.

• Knowledge of POS systems, inventory control, stock
  taking, and cost control.

• Able to work flexible shifts, evenings,
  weekends, and public holidays.

• Professional appearance, positive
  attitude, and ability to work effectively in a high-volume luxury hospitality
  environment.

• Strong problem-solving skills and the ability
  to handle guest complaints and service recovery professionally.

• A
  genuine passion for hospitality, beverages, and creating memorable guest
  experiences.

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