Cluster Reservation Manager
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Sri Lanka, Kalutara
Job Location:
Anantara KalutaraAnantara Hotels & Resorts is a global luxury
hotel and resort brand rooted in Thai culture, with an intrinsic sense
of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’,
our spirit embodies freedom, movement, and harmony. We believe every journey
should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world,
welcoming guests in some of the world’s most captivating locales — from pristine
beaches and private islands to ancient sites and vibrant metropolises. If
you are driven by a passion for generosity, warmth and heartfelt hospitality,
Anantara offers a career without limits.
The Reservations Manager
is responsible for leading the Reservations department to maximize room revenue
while ensuring exceptional service for guests and seamless support for hotel
operations. The role oversees daily reservation activities, ensures compliance
with standard operating procedures, develops and delivers team training,
maintains high reservation accuracy and implements effective selling strategies.
The Reservations Manager also stays up to date with room availability, rates,
packages, group bookings and business trends to optimize occupancy and revenue
while delivering the highest standards of guest satisfaction and team
performance.
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