Sales Manager - MICE

Founded in 2001 in Thailand, we have since expanded across the world,
welcoming guests in some of the world’s most captivating locales — from pristine
beaches and private islands to ancient sites and vibrant metropolises. If
you are driven by a passion for generosity, warmth and heartfelt hospitality,
Anantara offers a career without limits.

Key
Responsibilities

• Ensure to fully understand the business strategy
  and positioning of the Anantara and Avani+ brand, and that you are able
  to effectively articulate this positioning in the marketplace.
• Mission
  to primarily promote the hotel and where possible, hotels belonging to the chain
  in his/her area/region. To achieve optimal sales at the best possible conditions
  for the company.
• Ensure the smooth running operation of the commercial
  section in consultation with the Director of Sales & Marketing on all
  matters.
• Maintain a personal up-to-date knowledge on all Anantara
  product and service offerings, and the products, services, rates and new
  developments of key competitors, and an awareness of general industry
  trends.
• Approach personal sales activities from a strategic perspective,
  understanding the relative importance and priority of the current account base,
  and directing personal sales efforts accordingly.
• Continually review
  the actual production of each account against the potential for that account,
  and review suggestions for improvement with department leadership.
• Focus
  on assertively establishing new client contacts and developing detailed
  information on the potential revenues from these accounts.
• Achieve
  personal financial and non-financial performance objectives, working
  with department leadership to ensure these objectives are met.
• Take
  responsibility for your own professional development, ensuring that you have
  the financial literacy, negotiation and face-to-face selling skills needed
  to successfully do your job.
• Interacts effectively with sales, kitchen,
  vendors, competitors, local community, event team and other hotel departments
  in order to monitor guest satisfaction.
• Serves the customer
  by understanding their needs and recommending the appropriate features
  and services that best meet their needs and exceed their expectations, while
  building a relationship and loyalty to Anantara &
  Avani+
• Actively participate in client familiarization trips, site
  inspections, sales trips and roadshows as required to meet the sales targets
  of the hotel.
• Drive opportunities to upsell and cross-sell Anantara
  & Avani+ products
• Ensure that all administration is processed
  quickly
  and efficiently.

Qualifications

• Bachelor's
  degree in Hospitality Management, Business Administration, Marketing, or
  a related field.
• Minimum of 3–5 years of experience in MICE Sales,
  preferably within an international hotel brand.
• Proven track record
  of achieving sales targets and developing new business opportunities in the MICE
  segment.
• Strong knowledge of the local and international MICE
  market.
• Proficient in Opera Cloud and EventDraw for event
  planning and sales operations.
• Excellent command of both spoken
  and written English; additional language skills are an advantage.
• Strong
  negotiation, presentation, communication, and relationship-building
  skills.
• Customer-focused with excellent interpersonal skills and
  the ability to build long-term client partnerships.
• Positive attitude,
  open-minded, proactive, and results-driven with a strong commercial
  mindset.

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