Cluster Reservations Agent
Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Thailand, Phuket
Job Location:
Anantara Mai Khao PhuketAnantara Hotels & Resorts is a global luxury
hotel and resort brand rooted in Thai culture, with an intrinsic sense
of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’,
our spirit embodies freedom, movement, and harmony. We believe every journey
should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world,
welcoming guests in some of the world’s most captivating locales — from pristine
beaches and private islands to ancient sites and vibrant metropolises. If
you are driven by a passion for generosity, warmth and heartfelt hospitality,
Anantara offers a career without limits.
Cluster Reservations Agent
is responsible for managing room reservations for multiple properties, ensuring
accurate booking administration, inventory control, and timely communication
with guests, travel agents, and internal departments. This role supports revenue
optimization by maximizing room occupancy, maintaining reservation accuracy,
and delivering prompt, professional service.
The position is essential
to handle daily reservation inquiries, process booking modifications
and cancellations, coordinate with Front Office and Revenue teams, and maintain
guest satisfaction while ensuring operational efficiency across
the cluster.
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