DUTY MANAGER

Description de l'entreprise Radisson Hotel Group is one of the world's largest
hotel groups with ten distinctive hotel brands, and more than 1,500 hotels
in operation and under development in 95+ countries. The Group’s overarching
brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment
and opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.

Description du poste Mission principale : Assurer le bon fonctionnement de
l'hôtel pendant son service, garantir la satisfaction des clients et coordonner
les différents services opérationnels. Principales responsabilités :
Superviser les opérations quotidiennes de l'hôtel. Accueillir et assister les
clients, gérer les réclamations. Coordonner les équipes (réception,
housekeeping, restauration, sécurité, etc.). Veiller au respect des
procédures, des normes de qualité et de sécurité.

Résoudre les incidents et prendre les décisions nécessaires en l'absence de
la direction. Assurer un reporting des événements importants. Qualifications
Excellentes capacités de communication et de leadership. Sens du service client
et gestion des conflits. Organisation, réactivité et prise de décision Bonne
maîtrise du français et de l'anglais. Informations supplémentaires Why Join
Radisson Hotel Group? Â Live the Magic of Hospitality - Be part of a team
that creates exceptional experiences and memorable moments every day.

Let your Yes I Can! spirit shine as you bring hospitality to life. Build
a Great Career - No matter your background or experience, we invest in your
growth, learning, and career development —helping you reach your full
potential. Experience the Team Spirit - Join a workplace that’s inclusive,
fun, and meaningful . We celebrate diversity, support one another and foster
a sense of belonging through our Employee Resource Groups and inclusion
initiatives . Lead with Your Ambition - Your ideas, passion and drive matter!
We empower you to make a difference —in hospitality, your community
and beyond. Enjoy Global & Local Perks - No matter where you’re located,
you’ll enjoy exclusive global benefits - like special hotel rates for you
and your loved ones at our hotels worldwide. Plus, you’ll have access to local
perks and rewards tailored to your country, making your experience even more
rewarding!  Join us in shaping the future of hospitality! If you’re ready
to bring your talent, energy, and passion , we’d love to hear from you. Apply
now and let’s make every moment matter.  We welcome applicants from all
backgrounds, abilities, and experiences .

If you need any adjustments during the application process, please let us know.Â