Reservations Supervisor

Company Description Radisson Hotel Group is one of the world's largest hotel
groups with ten distinctive hotel brands, and more than 1,500 hotels
in operation and under development in 95+ countries. The Group’s overarching
brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment
and opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.

Job Description We are currently seeking a Reservations Supervisor to join our
vibrant team. At RHG, we are in search of individuals who go beyond the resume
– those with character, skills, talents, and a passion for creating memorable
experiences. We value mindset as pivotal: anticipating guest needs, supporting
your department, and consistently delivering memorable experiences. We
are dedicated to nurturing and growing talent, offering pathways
for advancement, and fostering a culture of continuous learning. Skills
and Experience:   As a Reservations Supervisor , you embody a unique blend
of precision, efficiency, and a customer-centric approach, elevating our
Reservations Team. Your role is instrumental in ensuring seamless and top-notch
service, where attention to detail meets a passion for enhancing the guest
experience. Supports the smooth running of the reservations department, where
all aspects of the guest journey and experience are delivered to the highest
level. Works proactively to improve guest satisfaction and comfort, delivering
a positive and timely response to guest enquiries and problem resolution.Â
Delivers on plans and objectives where reservations initiatives & hotel targets
are achieved. Supervises the reservations team fostering a culture of growth,
development and performance within the department. Accountable for ensuring
that costs and inventory are controlled, that productivity and performance
levels are attained. Builds and maintains effective working relationships
with all key stakeholders. Reviews and scrutinizes the performance of
the business, providing recommendations that will drive financial performance.Â
Ensures adherence and compliance to all legislation where due diligence
requirements and best practice activities are planned, delivered, and documented
for internal and external audit, performing follow-up as required.Â
Qualifications Experience in reservations. Strong supervisory and managerial
skills with a hands-on approach and lead-by-example work style. Commitment
to delivering exceptional guest service with a passion for the hospitality
industry. Ability to find creative solutions with proven problem- solving
capabilities offering support where required. Personal integrity, with
the ability to work in an environment that demands excellence, time and energy.Â
Additional Information Why Join Radisson Hotel Group? Live the Magic
of Hospitality - Be part of a team that creates exceptional experiences
and memorable moments  every day. Let your Yes I Can!  spirit shine as
you bring hospitality to life. Build a Great Career - No matter your
background or experience, we invest in your growth, learning, and careerÂ
development —helping you reach your full potential. Experience the Team
Spirit - Join a workplace that’s inclusive, fun, and meaningful .

We celebrate diversity, support one another and foster a sense of belonging
through our Employee Resource Groups and inclusion initiatives . Lead with Your
Ambition - Your ideas, passion and drive matter! We empower you to make
a difference —in hospitality, your community and beyond. Enjoy Global &
Local Perks - No matter where you’re located, you’ll enjoy exclusive
global benefits - like special hotel rates for you and your loved ones at our
hotels worldwide. Plus, you’ll have access to local perks and rewards
tailored to your country, making your experience even more rewarding! Enjoy
benefits such as - up to 53% off your stay as a Team Member at over 1,500
Radisson Hotels worldwide Guaranteed minimum of 30% off for your Friends &
Family Exclusive Discounts on Breakfast, Food & Beverage, Spa and more Join
us in shaping the future of hospitality!  If you’re ready to bring your
talent, energy, and passion , we’d love to hear from you.  Apply now andÂ
let’s make every moment matter.   We welcome applicants from allÂ
backgrounds, abilities, and experiences . If you need any adjustments during
the application process, please let us know.