Catering Sales Manager

Company Description Radisson Hotel Group is one of the world's largest hotel
groups with ten distinctive hotel brands, and more than 1,500 hotels
in operation and under development in 95+ countries. The Group’s overarching
brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment
and opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter. Job Description Participates in
the development and implementation of business strategies for the hotel
which are aligned with Radisson’s overall mission, vision values
and strategies Develops and implements strategies for achieving individual
catering sales goals Monitors status regularly and adjusts strategies
as appropriate  Achieves catering sales goals by developing and implementing
sales strategies Identifies potential key accounts (banquet and group)
and develops strategies to prioritize and penetrate those accounts Makes outside
sales calls to prospective catering customers Clarifies customer requirements
and suggests alternative menus, themes, etc.

Prepares proposals for client which outline details of proposed functions;
coordinates preparation of estimates with food and beverage and other
departments if needed Negotiates sale of catering sales functions Conducts
on-site client inspections to illustrate available services, know meeting
and sleeping room set-ups and capabilities Monitors customer satisfaction
with catering business; follows-up with key contacts on a regular basis
to assess satisfaction Ensure all materials used are in accordance with brand
standards  Maintains proper flow of information to sales team, reviews work
file of assigned accounts Communicates clients' requests to all departments
in an effective and timely manner Works with sales team for additional business
opportunities as appropriate Assists in reviewing the function book and conducts
evaluation of releasing or finalizing functions Creates 100% guest satisfaction
by providing the Yes I Can! experience through performance that demonstrates
the standards of, genuine hospitality and exceeding guest expectations Gives
personal attention, takes personal responsibility and uses teamwork when
providing guest service Listens, apologizes with empathy, finds a solution
and follows through when resolving guest problems Provides Yes I Can! genuine
hospitality and teamwork on an ongoing basis Assumes the responsibility
to notice when the guest is not satisfied and uses their best judgment as
to when it is appropriate to use the 100% Guest Satisfaction Performs other
duties required to provide the service brand behavior and genuine hospitality
Adheres to hotel policies and procedures Keeps immediate Manager promptly
and fully informed of all problems or unusual matters of significance Maintains
a high standard of personal grooming at all times in order to represent
the Hotel in the best possible manner, reflecting the public role of
the position Develops and participates in Hotel promotions as required
Be familiar with objectives, strategies, action plans and other marketing
related information contained within the Hotel annual business plan. Performs
all duties and responsibilities in a timely and efficient manner in accordance
with established company policies and procedures to achieve the overall
objectives of this position Maintains a favourable working relationship with all
other hotel employees to foster and promote a co-operative and harmonious
working environment At all times projects a favourable image of the Hotel to
the public   Qualifications  diploma/degree in hotel management required,
bachelor’s degree preferred Additional Information Why Join Radisson Hotel
Group? Live the Magic of Hospitality -Â Be part of a team that createsÂ
exceptional experiences and memorable moments  every day. Let your Yes I
Can!  spirit shine as you bring hospitality to life. Build a Great Career -Â
No matter your background or experience, we invest in your growth, learning,
and career development —helping you reach your full potential. Experience
the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful .
We celebrate diversity, support one another and foster a sense of belonging
through our Employee Resource Groups and inclusion initiatives . Lead with Your
Ambition - Your ideas, passion and drive matter!

We empower you to make a difference —in hospitality, your communityÂ
and beyond. Enjoy Global & Local Perks - No matter where you’re located,Â
you’ll enjoy exclusive global benefits - like special hotel rates for you
and your loved ones at our hotels worldwide. Plus, you’ll have access
to local perks and rewards tailored to your country, making your experience
even more rewarding! Enjoy benefits such as - up to 53% off your stay as a Team
Member at over 1,500 Radisson Hotels worldwide Guaranteed minimum of 30% off
for your Friends & Family Exclusive Discounts on Breakfast, Food & Beverage, Spa
and more Join us in shaping the future of hospitality!  If you’re ready toÂ
bring your talent, energy, and passion , we’d love to hear from you. Â
Apply now and let’s make every moment matter.   We welcome applicants
from all backgrounds, abilities, and experiences . If you need any adjustments
during the application process, please let us know.