Digital Content Specialist

Company Description Radisson Hotel Group is one of the world's largest hotel
groups with ten distinctive hotel brands, and more than 1,500 hotels
in operation and under development in 95+ countries. The Group’s overarching
brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment
and opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.

Job Description Radisson is currently looking for a Digital Content Specialist
who will be responsible for on-time delivery of digital content on its
multi-lingual global e-commerce RadissonHotels.com and Radisson Hotels app
to join its new Digital Experience Center of Excellence in Madrid. This is
an exciting opportunity to be part of a multinational team made of digital
experts that aims at transforming the way Radisson engages with guests digitally
to make their travel experience special, Every Moment Matters. The right person
for this role: Is Digital savvy and passionate about digital and websites Has
a strong attention to details and seeks quality Sets a high bar for themself
Likes to solve problems and thinks creatively Is adaptable/resilient and knows
how to handle the unexpected Is intellectually curious and creative Is organized
and able to navigate competing priorities Can evaluate, suggest and adapt
content to make it perfect for the website and app. Mission The Digital Content
Specialist at Radisson Hotel Group has the role to ensure
that RadissonHotels.com and Radisson Hotels app display fresh and high-quality
content (both text and visual elements) to help the user making a booking
decision.

Specifically, the purpose of this role is to:Â Work with content tools (CMS, DAM
and Translation flows) to keep the digital channels up-to-date and appealing
to customers. Support the hotel content needs to drive business to
the properties or add new properties to the website and app. Ensure compliance
to brand guidelines and superior content quality to the website and app. Â Team
and Stakeholders The Digital Content Specialist will be part of the Digital
Experience Center of Excellence Team in Madrid, with the aim of handling hotel
requests. Â Responsibilities The Digital Content Specialist has
the responsibility to: Operate the Content Management System (CMS) to publish
content on the website and app. Manage requests from intake, receiving copy
and images, loading into CMS, and publishing to the site. Send content
for translation through CMS.

Ensure workflow remains nimble and updates are handled as quickly
and efficiently as possible. Review reported feedback and provide/implement
the fix or workaround. Identify CMS/content related bugs and submit tickets
in the reporting tool (Jira). Monitor web issues submitted to our Support inbox
and route to the appropriate party. Qualifications The Digital Content
Specialist must possess the following requirements and skills:Â A high level
of English is preferred.

Balance multiple projects, assignments, and launches simultaneously within
a fast-paced, ever-changing work environment. Ability to adapt to rapidly
changing, time-constrained launch schedules. Experience using a multi-lingual
web content management system Familiar with ticketing systems and SLA Compliance
(Workfront knowledge is a plus) Basic working knowledge of HTML. High degree
of ownership and accountability. Highly detail-oriented, organized, and patient.

Ability to work with technical staff to communicate issues. Additional
Information Why Join Radisson Hotel Group? Live the Magic of Hospitality -
Be part of a team that creates exceptional experiences and memorable moments
every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest
in your growth, learning, and career development—helping you reach your full
potential. Experience the Team Spirit - Join a workplace that’s inclusive,
fun, and meaningful.

We celebrate diversity, support one another and foster a sense of belonging
through our Employee Resource Groups and inclusion initiatives. Lead with Your
Ambition - Your ideas, passion and drive matter! We empower you to make
a difference—in hospitality, your community and beyond. Enjoy Global & Local
Perks - No matter where you’re located, you’ll enjoy exclusive global
benefits - like special hotel rates for you and your loved ones at our hotels
worldwide. Plus, you’ll have access to local perks and rewards tailored
to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500
Radisson Hotels worldwide Guaranteed minimum of 30% off for your Friends &
Family Exclusive Discounts on Breakfast, Food & Beverage, Spa and more Join
us in shaping the future of hospitality! If you’re ready to bring your talent,
energy, and passion, we’d love to hear from you. Apply now and let’s make
every moment matter. We welcome applicants from all backgrounds, abilities,
and experiences. If you need any adjustments during the application process,
please let us know.

The description of functions is merely indicative and not exhaustive.

Accordingly, the employee shall perform any other duties inherent to the labour
position and their professional group, in accordance with the company's
directives.