Job Description
Company Description Company Description Radisson Hotel Group is one of
the world's largest hotel groups with ten distinctive hotel brands, and more
than 1,500 hotels in operation and under development in 95+ countries.
The Groupâs overarching brand promise is Every Moment Matters with a signature
Yes I Can! service ethos. People are at the core of our business success
and future. Our people are true Moment Makers and together we bring the culture,
spirit, environment and opportunities that empower you to be your best, every
day, everywhere, every time. Together, we make Every Moment Matter.
Job Description Important Notes: This role is a Pacific Island based role
in Fiji. As the Executive Housekeeper  you bring an unparalleled commitment
to excellence, a detail-driven approach and a genuine passion for maintaining
an impeccable guest experience to our dynamic Housekeeping Team. Lead and manage
the housekeeping team, ensuring flawless cleanliness, orderliness
and presentation throughout the resort, driven by daily walk-throughs
and quality checks. Establish and maintain the highest hygiene and quality
standards in all guest rooms, public areas and back-of-house spaces, including
proper usage, labelling and training around chemicals and cleaning supplies.
Work closely with the Front Office Manager on room availability and the Chief
Engineer on room maintenance, ensuring seamless guest experiences across
departments.
Develop schedules, allocate tasks, and oversee budget and inventory management
of cleaning supplies, linen and uniforms, in line with hotel financial forecasts
and labour standards. Train, motivate and inspire your team through ongoing
coaching, technical and safety training, and clear performance feedback
that upholds our luxury service standards. Monitor guest feedback and service
scores, resolving concerns with empathy and continuously improving housekeeping
operations. Ensure compliance with health and safety regulations, including
statutory requirements, pest eradication protocols and staff training
on hazardous supplies. Qualifications Proficient in all Housekeeping procedures,
with strong operational and technical knowledge to be a resource when needed.
A proven track record in a similar role, with a minimum of 5 years'
departmental leadership experience managing a large team within a quality
environment and/or with a demonstrated focus on exceptional guest service.
Previous Laundry management experience, with the operational versatility
to oversee multiple functions at once. Commercially aware, with excellent
organisational skills and the ability to juggle several operations in parallel.
Driven and ambitious to inspire the team to consistently deliver and exceed
service standards. Clear thinker with excellent communication and interpersonal
abilities.
Strong working knowledge of PMS (Opera preferred) and Microsoft Office
applications. Tertiary qualified, with certification in OHS, First Aid
and Chemical Handling will be preferred. Flexibility to work varying schedules,
including holidays, weekends and alternate shifts. Additional Information Why
Join Radisson Hotel Group? Live the Magic of Hospitality -Â Be part of a team
that creates exceptional experiences and memorable moments  every day. Let
your Yes I Can!  spirit shine as you bring hospitality to life. Build
a Great Career -Â No matter your background or experience, we invest in yourÂ
growth, learning, and career development âhelping you reach your full
potential. Experience the Team Spirit - Join a workplace thatâs inclusive,
fun, and meaningful .
We celebrate diversity, support one another and foster a sense of belonging
through our Employee Resource Groups and inclusion initiatives . Lead with Your
Ambition - Your ideas, passion and drive matter! We empower you to make
a difference âin hospitality, your community and beyond. Enjoy Global &
Local Perks - No matter where youâre located, youâll enjoy exclusive
global benefits - like special hotel rates for you and your loved ones at our
hotels worldwide. Plus, youâll have access to local perks and rewards
tailored to your country, making your experience even more rewarding! Enjoy
benefits such as  - up to 53% off your stay as a Team Member at over 1,500
Radisson Hotels worldwide Guaranteed minimum of 30% off for your Friends &
Family Exclusive Discounts on Breakfast, Food & Beverage, Spa and more Join
us in shaping the future of hospitality!  If youâre ready to bring your
talent, energy, and passion , weâd love to hear from you.  Apply now andÂ
letâs make every moment matter.   We welcome applicants from allÂ
backgrounds, abilities, and experiences . If you need any adjustments during
the application process, please let us know.