M&E Operations Manager

Company Description Radisson Hotel Group is one of the world's largest hotel
groups with ten distinctive hotel brands, and more than 1,500 hotels
in operation and under development in 95+ countries. The Group’s overarching
brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment
and opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.

Job Description As M&E Operations Manager, you will take ownership of
the operational planning and delivery of our Meetings & Events business. Your
responsibilities will include: Leading the day-to-day M&E operation and ensuring
successful delivery of meetings, conferences, banquets and events. Translating
function sheets and client requirements into clear operational plans. Leading,
coaching and developing the M&E operational team. Planning schedules, staffing
and effective use of permanent and leased labour.

Acting as the main operational contact for event organisers while events
are taking place. Ensuring meeting rooms and event spaces are set, presented
and maintained to a consistently high standard. Leading operational briefings
and ensuring teams are fully prepared before every event. Managing guest
and client feedback, complaints and service recovery. Maintaining
and continuously improving M&E SOPs and operational standards.

Managing labour productivity, agency costs, food & beverage costs, equipment
rental and other operational expenses. Ensuring equipment, storage areas
and operational resources are effectively managed. Working closely with M&E
Sales, Kitchen, AV/Technical, Housekeeping, Engineering, Front Office, Security
and the wider F&B Leadership Team. Identifying opportunities to improve
efficiency, quality and the overall event experience. Qualifications To
be successful in this role we believe that you: Have strong experience within
conference & banqueting from a large hotel.

Is fluent in English, additionally a Nordic language is preferred Have previous
leadership experience within a busy hospitality environment. Are highly
organised and comfortable managing several events and priorities simultaneously.
Have strong experience with staffing, scheduling and operational planning.
Understand labour productivity and operational cost control. Are confident
communicating directly with clients and event organisers.

Have high standards and excellent attention to detail. Are a visible, hands-on
and supportive leader. Remain calm, solution-oriented and decisive under
pressure. Enjoy working collaboratively across multiple hotel departments.
Are flexible and understand that Meetings & Events requires availability
according to the business, including evenings and weekends when required.

Additional Information Why Join Radisson Hotel Group? Live the Magic
of Hospitality - Be part of a team that creates exceptional experiences
and memorable moments  every day. Let your Yes I Can!  spirit shine as
you bring hospitality to life. Build a Great Career - No matter your
background or experience, we invest in your growth, learning, and careerÂ
development —helping you reach your full potential. Experience the Team
Spirit - Join a workplace that’s inclusive, fun, and meaningful .
We celebrate diversity, support one another and foster a sense of belonging
through our Employee Resource Groups and inclusion initiatives . Lead with Your
Ambition - Your ideas, passion and drive matter! We empower you to make
a difference —in hospitality, your community and beyond. Enjoy Global &
Local Perks - No matter where you’re located, you’ll enjoy exclusive
global benefits - like special hotel rates for you and your loved ones at our
hotels worldwide.

Plus, you’ll have access to local perks and rewards tailored to your
country, making your experience even more rewarding! Enjoy benefits such as -
up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family Exclusive Discounts
on Breakfast, Food & Beverage, Spa and more Join us in shaping the future
of hospitality!  If you’re ready to bring your talent, energy, and passion
, we’d love to hear from you.  Apply now and let’s make every moment
matter.   We welcome applicants from all backgrounds, abilities,
and experiences . If you need any adjustments during the application process,
please let us know.