Job Description
Company Description Radisson Hotel Group is one of the world's largest hotel
groups with ten distinctive hotel brands, and more than 1,500 hotels
in operation and under development in 95+ countries. The Groupâs overarching
brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment
and opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.
Job Description Ready to redefine the art of marketing? Bring your passion
to turn strategies into experiences and campaigns into celebrations. Join a team
that cherishes your creativity and drive, thriving on making every moment truly
matter. Our people are at the core of our success. Your role guarantees variety
and excitement every day. At RHG, we cherish your entrepreneurial spirit,
collaborative nature.
We foster an inclusive and supportive culture where, together, we ensure
that every moment is truly meaningful. Embrace your uniqueness as an individual
in our team and explore the exciting growth opportunities we have for you
and the chance to create memorable moments. The Cluster Marketing Coordinators
will report directly to the Cluster Marketing Manager The Cluster Marketing
Coordinators is responsible for the support in: planning, coordination
and execution of communication and marketing activities across Radisson Blu
Gautrain Hotel Sandton Johannesburg, Radisson Blu Hotel Sandton, Johannesburg,
and Radisson RED Johannesburg Rosebank ,(THE CLUSTER PORTFOLIO), with
an emphasis on public relations, social media, and online and offline marketing.
 Main Objectives Assist in the planning, implementation and execution of public
relations, marketing, digital communication and social media activities across
the cluster portfolio , under the guidance of the Cluster Marketing Manager.
Manage social media efforts across the cluster portfolio as planned. Support
the brand management of across the cluster portfolio , ensuring alignment
with the respective brand guidelines and positioning.
Assist in developing and implement appropriate marketing strategies to ensure
the effective strategic positioning, visibility and awareness of across
the cluster portfolio and their respective brands. Assist and support
the overall objectives of each property in the cluster portfolio  Key
Responsibilities Communications Assist in developing and implementing PR,
digital communication and social media plans to promote the cluster portfolio
within the market, in cooperation with the cluster marketing manager. Promote
the cluster portfolio and its key executives through social media networks,
trade shows, interviews, press conferences, media dinners, photo calls
and events. Research and seek innovative PR opportunities, both online
and offline, including identifying opportunities for media coverage and
the promotion of spokespeople. Support and coordinate local PR agencies,
including managing briefs and working closely with agencies to promote
the cluster portfolio . Develop and maintain media, journalist, influencer
and blogger lists for use across multiple properties, in liaison with
the corporate PR agency.
Write, edit and submit news releases and other PR materials to local
and regional media. Ensure all required reporting is done timeously and within
all deadlines. Â Marketing Support the development and implementation of annual
marketing plans across the cluster portfolio Ensure a coherent brand message,Â
brand guidelines, brand standards and appropriate tone of voice for each
property and brand. Deliver creative, innovative and effective advertising,
collateral and sales tools. Develop online content for B2C and B2B activities
across the cluster portfolio . Support effective database management across
the cluster portfolio .
Adapt and implement all campaigns as directed by the cluster marketing manager.
Develop tactical marketing activities and campaigns to the cluster portfolio
Manage and develop strategic B2C partnerships and sponsorships. Manage
and develop strategic B2B partnerships and sponsorships. Monitor consumer data,
campaign performance, ROI and relevant market research. Support
the implementation of brand MICE offers and campaigns.
All marketing assets, OTAâs, Websites, collateral and systems should
be maintained and updated regularly under the guidance of the cluster marketing
manager. Assist in photoshoots and all other content related activities. Â Â Â Â
Social Media Manage and execute social media strategies across the cluster
portfolio . Support online reputation management across the cluster portfolio
through social media and review-site monitoring. Assist in the creation
and execution of frequent promotions across multiple social media channels.
Monitor and manage relevant online reputation and social media management
platforms.
Manage the propertiesâ social media channels, creating engaging
and informative content using the appropriate brand voice and social media best
practices. Support on brand content creation, influencer collaborations
and social media activations across the cluster portfolio . Â VALUES IN ACTION
Deliver a Yes I Can! spirit every day, supported by our Values in Action
campaign. Ensure that we deliver on our promise by committing to our values. Â
LAWS, REGULATIONS AND POLICIES Monitor and ensure compliance with all applicable
laws. Ensure the highest levels of guest satisfaction by providing quality guest
services and products within corporate standards. Ensure familiarity with all
policies and procedures related to the position on Hotelkit. Â RESPONSIBLE
BUSINESS Show involvement and interest in environmental, social and ethical
issues by participating in responsible business activities.
Support and promote Responsible Business activities as guided by the cluster
marketing manger. Â EMPLOYEE RELATIONS Foster and develop effective employee
relations across the cluster portfolio . Establish and maintain effective
internal communications. Â HEALTH AND SAFETY Ensure that all potential and real
hazards are reported and reduced immediately. Fully understand the hotelsâ
fire, emergency and bomb procedures. Ensure work is carried out in a safe manner
that does not harm or injure self or others. Stimulate and encourage general
awareness of health and safety.
Anticipate possible hazards and conditions and take appropriate action to report
them. Maintain the highest standards of personal hygiene, dress, appearance,
body language and conduct. Â MISCELLANEOUS Attend meetings and training
as required and approved by the cluster marketing. Accept a flexible work
schedule where necessary to support the operational requirements of the cluster
portfolio as directed by the cluster marketing manager. Prepare and update
relevant hotel systems as necessary and as guided by the cluster marketing
manager. Maintain own working area, materials and company property in good
condition and report defective materials or equipment.
Continuously seek opportunities to improve operational efficiency and knowledge
of the job function. Maintain up-to-date knowledge of hotel emergency
procedures, health and safety policies, facilities, operational procedures,
relevant licensing, corporate marketing and promotional programmes, and key
corporate clients. Â The job description is not exhaustive, and some tasks
may alter or change. Qualifications Bachelorâs degree in Marketing,
Communications, or a related field. Strong organizational skills, adept
at managing multiple tasks and meeting deadlines. Excellent communication
and interpersonal skills, with meticulous attention to detail.
Proficiency in Microsoft Office Suite, familiarity with digital marketing tools
and platforms. Creative mindset, passionate about marketing, and eager to learn
and adapt. Ability to collaborate effectively within a team and engage
cross-functional departments. Strong problem-solving skills and analytical
thinking. Basic understanding of marketing principles and trends.
Additional Information Why Join Radisson Hotel Group? Live the Magic
of Hospitality - Be part of a team that creates exceptional experiences
and memorable moments  every day. Let your Yes I Can!  spirit shine as
you bring hospitality to life. Build a Great Career - No matter your
background or experience, we invest in your growth, learning, and careerÂ
development âhelping you reach your full potential. Experience the Team
Spirit - Join a workplace thatâs inclusive, fun, and meaningful .
We celebrate diversity, support one another and foster a sense of belonging
through our Employee Resource Groups and inclusion initiatives . Lead with Your
Ambition - Your ideas, passion and drive matter! We empower you to make
a difference âin hospitality, your community and beyond. Enjoy Global &
Local Perks - No matter where youâre located, youâll enjoy exclusive
global benefits - like special hotel rates for you and your loved ones at our
hotels worldwide.
Plus, youâll have access to local perks and rewards tailored to your
country, making your experience even more rewarding! Enjoy benefits such as -
up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family Exclusive Discounts
on Breakfast, Food & Beverage, Spa and more Join us in shaping the future
of hospitality!  If youâre ready to bring your talent, energy, and passion
, weâd love to hear from you.  Apply now and letâs make every moment
matter.   We welcome applicants from all backgrounds, abilities,
and experiences . If you need any adjustments during the application process,
please let us know.