Job Description
Company Description Radisson Hotel Group is one of the world's largest hotel
groups with ten distinctive hotel brands, and more than 1,460 hotels
in operation and under development in 95+ countries. The Group's overarching
brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment
and opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.
Job Description We are currently seeking an L&D & Shared Service Specialist -
People Operations to join our vibrant People Operations team. This is
a temporary maternity cover for approximately one year starting from October.Â
In this hybrid role, you'll combine operational People Operations support
with Learning & Development coordination and facilitation, playing a key role
in delivering a great employee experience across our hotels and area support
offices. The position is based in one of our Area Offices in Oslo, Stockholm
or Copenhagen.
However, we are also open to candidates based in Madrid. Â Key Tasks &
Responsibilities As our L&D & Shared Service Specialist, you will support both
the day-to-day delivery of People Operations services and the execution
of learning and development initiatives across Northern Europe. Learning &
Development Deliver engaging classroom and virtual learning sessions
for employees and managers across Northern Europe. Support the development
and execution of the annual Learning & Development action plan, ensuring
consistency in the delivery and application of learning initiatives. Coordinate
and monitor mandatory compliance training, including Health & Safety, Food
Safety, Fire Safety, First Aid and other statutory learning requirements.
Maintain Learning Management System (LMS) records, reporting and training
compliance.
Monitor enrolment, attendance and completion of learning programmes, producing
reports and insights where required. Train and certify hotel trainers to deliver
Radisson Hotel Group corporate learning programmes. Promote learning
opportunities, onboarding programmes and development initiatives across
the business. Partner with General Managers, Heads of Department, Area Support
Office teams and Administrative Unit Managers to identify learning needs
and implement development initiatives that support business performance. Travel
occasionally within Northern Europe to facilitate training and support learning
initiatives.
People Operations Shared Services Provide first-level support and guidance
to people managers on People Operations policies, procedures and processes
through our ticketing system, escalating complex or sensitive cases where
appropriate. Provide administrative support throughout the employee lifecycle,
including recruitment administration, preparing employment contracts and offer
letters, initiating employee changes in Workday, posting and closing vacancies
in the ATS, and supporting compensation and employment documentation in line
with company policies and local legal requirements. Support managers throughout
the onboarding process by preparing onboarding documentation, coordinating
system access, setting up Workday onboarding journeys, ensuring compliance
documentation is completed and creating a positive onboarding experience for new
employees. Support the annual performance management cycle by initiating
performance objectives in Workday, monitoring completion rates and producing
reports and dashboards. Maintain accurate employee records and documentation
in accordance with company standards and data protection legislation.
Support benefits administration, leave management and other People Operations
activities as required. Collaborate closely with Country People Operations
Business Partners and the wider Shared Services team to continuously improve
processes and employee experience. Qualifications Previous experience within
Human Resources, People Operations, Learning & Development or a similar role.
Experience from the hotel or wider service industry is highly desirable.
Knowledge of employment law, HR administration and HR best practices.
Experience working with Workday, a Learning Management System (LMS) or similar
HR systems is an advantage. Strong facilitation and presentation skills with
the ability to engage different audiences, both virtually and in person.
Excellent organisational skills with the ability to balance operational
administration and learning activities simultaneously. Service-minded
with excellent communication and stakeholder management skills. Strong attention
to detail, accuracy and confidentiality.
Able to work independently while collaborating effectively across countries
and teams. Fluent in English and in one or more Scandinavian languages (Danish,
Norwegian or Swedish) Additional Information Suitable candidates will be called
forward for interviews throughout the entire recruitment process. Type
of employment:  Full-time, temporary maternity cover for approximately one
year. Preferred start date: 1 October 2026 Location : This position is based
in one of our Area Offices in Oslo, Stockholm or Copenhagen.
However, we are also open to candidates based in Madrid. We look forward
to receiving your application! Â Why Join Radisson Hotel Group? Live the Magic
of Hospitality - Be part of a team that creates exceptional experiences
and memorable moments every day. Let your Yes I Can! spirit shine as you bring
hospitality to life. Build a Great Career - No matter your background
or experience, we invest in your growth, learning, and career development -
helping you reach your full potential. Experience the Team Spirit - Join
a workplace thatâs inclusive, fun, and meaningful.
We celebrate diversity, support one another and foster a sense of belonging
through our Employee Resource Groups and inclusion initiatives. Lead with Your
Ambition - Your ideas, passion and drive matter! We empower you to make
a differenceâin hospitality, your community and beyond. Enjoy Global & Local
Perks - No matter where youâre located, youâll enjoy exclusive global
benefits - like special hotel rates for you and your loved ones at our hotels
worldwide. Plus, youâll have access to local perks and rewards tailored
to your country, making your experience even more rewarding!
Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500
Radisson Hotels worldwide, guaranteed minimum of 30% off for your Friends &
Family. Exclusive Discounts on Breakfast, Food & Beverage, Spa and more. Join
us in shaping the future of hospitality! If youâre ready to bring your talent,
energy, and passion, weâd love to hear from you. Apply now and letâs make
every moment matter.
