Hotel Operations Compliance Agent

Company Description At Radisson Blu Hotel, Bucharest, hospitality is all about
people. Located in the heart of the city, on iconic Calea Victoriei, we
are proud to be the largest 5-star hotel in Romania and part of Radisson Hotel
Group – an international hospitality group present in over 100 countries. Â
Our culture is built around a simple promise: Every Moment Matters. We bring
it to life every day through our “Yes I Can!” spirit, teamwork, genuine care
for our guests and the belief that we grow talent, and talent grows us. Â Here,
you’ll be part of a diverse, passionate team where you can learn, contribute,
grow and build a meaningful career in hospitality. Â Bring your talent, your
personality and your “Yes I Can!” attitude. Let’s create memorable moments
together. Job Description Purpose of the Role Provide independent, risk-based
compliance coverage across hotel operational departments, verifying that key
procedures, approvals, records and controls operate as designed without
unnecessary disruption. Â Key Responsibilities Risk-based checks across Front
Office, Guest Experience, Housekeeping, Parking, Security and Engineering.

Parking verification from vehicle entry through system
registration/reconciliation. Employee compliance checks including
attendance/punch versus paid-hours exceptions where assigned. Review approvals,
access controls, records and segregation of duties. Support overtime/staffing
record checks. Targeted Security/CCTV reviews in accordance with approved
procedures.

CAPA follow-up, internal audits and management-requested reviews. Maintain
evidence and escalate material or repeated exceptions. Support departments
in improving process efficiency and compliance.  Qualifications  Minimum
Requirements Minimum 2–3 years in hotel operations, internal audit,
compliance, quality assurance or operational supervision. Front Office,
Housekeeping experience is an advantage. Strong organisational skills
and ability to work independently.

Confident, objective communication with operational stakeholders. Good English
and Romanian. Willing to work shifts, weekends and occasional unannounced night
audits. Â Core Competencies Integrity, confidentiality and professional
independence. Analytical thinking and attention to detail. Evidence-based
reporting and documentation.

Professional communication with operational stakeholders. Ability to distinguish
operational errors from control weaknesses and potential misconduct. Risk-based
prioritisation. Teamwork and willingness to support departments in improving
efficiency.  Additional Information    Â