Location Overview
Join our team in Janu Tokyo. Janu Tokyo is
the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an
area alive with creativity, exceptional bars, eateries and an affecting energy
that inspires new kinds of joy.With 122 guest rooms, eight dining
and entertainment venues and a 4,000 sqm wellness centre. Janu Tokyo provides
a gateway to Tokyo’s best attractions, just steps away from the neighbourhoods
of Roppongi and Toranomon.
Role
We
are seeking an experienced, passionate and highly motivated Outlet
Manager to join Janu Tokyo. This role is ideal for a dynamic hospitality
professional who thrives in a modern luxury environment and is committed
to delivering exceptional dining experiences for our guests while leading
a high-performing team.
As the outlet Manager, you will lead the restaurant team, oversee daily
operations, maintain the highest standards of service and operational excellence
and foster a culture of teamwork, professionalism and continuous improvement
while delivering the exceptional hospitality that defines Janu
Tokyo.
Responsibilities
- Welcome
and support guests and colleagues with professionalism while ensuring
exceptional service and memorable dining experiences throughout
the outlet - Lead, manage and develop the restaurant team,
ensuring the highest standards of professionalism, service and operational
excellence - Oversee the daily operation of the assigned
restaurant outlet, ensuring exceptional guest satisfaction, quality standards
and operational efficiency - Develop, implement
and continuously improve operational policies, service procedures and Standard
Operating Procedures (SOPs) in accordance with company
standards - Ensure compliance with all applicable food
safety, hygiene, health and safety regulations as well as company policies
and standards - Manage restaurant staffing, scheduling,
labour costs, performance evaluations, coaching, mentoring and departmental
development initiatives - Monitor service quality, guest
feedback and operational performance, implementing corrective actions
and continuous improvements where required - Conduct regular
inspections and audits to ensure cleanliness, presentation, product quality
and service consistency - Coordinate with the Culinary team
and other hotel departments to ensure seamless daily operations and exceptional
guest experiences - Prepare departmental reports, manage
budgets, monitor inventory and cost control, and support administrative
and operational requirements when required
Requirements
- Minimum 9 years
of practical experience in hotels, restaurants, cafés or similar
facilities - Minimum 5 year of practical experience in
a luxury hotel environment - Practical experience as a leader
such as manager - Basic knowledge of labour management
and practical experience in shift scheduling - Practical
experience in performance management, talent development, coaching,
and mentoring - Practical experience in creating, improving
and continuously monitoring SOPs - Excellent leadership
and communication skills - Advanced business-level English
proficiency (CEFR C1 or higher) - Advanced business-level
Japanese proficiency (CEFR C1 or higher) - Advanced PC skills
including MS Office and typing
*Candidates with exceptional experience
or skills may be considered even if they do not meet every
point.
Benefits
At Janu, our people
are at the heart of everything we do. We offer a comprehensive benefits package
designed to support your wellbeing, lifestyle and professional
growth.
- Employee benefits at Aman and Janu
properties - Employee benefits at hotels and facilities
operated by the group company - Access to the special
privilege programme - Birthday celebration cake
voucher - Access to the employee canteen at preferential
rates with a separate meal allowance provided - Membership
in an external employee welfare and benefits
service - Transportation allowance provided in accordance
with company policy - Locker and uniform
provided - Participation in the employee association
including social events and sports club
subsidies - Comprehensive social insurance
coverage - Medical check-ups upon joining and regular health
examinations
Join the Janu
journey
At Janu Tokyo, hospitality is more than service.
It is about creating moments that energise, connect and resonate. If you thrive
in a modern luxury environment where every detail matters and every interaction
carries meaning, we invite you to bring your experience, warmth
and individuality to our team. Join us and help shape the future of contemporary
luxury hospitality.
