Learning, Development & Quality Manager – Amanera

Location Overview
Join our team in Amanera. Backed by jungle,
fronted by a sweep of Atlantic Ocean, Amanera enjoys a panoramic clifftop perch
on the Dominican Republic’s pristine north coast beaches. Set above
the celebrated golden sands of Playa Grande, the resort offers unparalleled
access to water sports and back-to-nature experiences, infused with the spice
and flavour of Dominican life.

Role
We are looking
for a Learning and Development and Quality Manager to join our team. In
this role, you will support the design and delivery of learning programmes
that strengthen service excellence across the resort. You will help colleagues
grow, enhance operational quality, and reinforce our culture and values.

You will play an important part in ensuring that every guest experience reflects
our commitment to exceptional service and continuous improvement.

/>Responsibilities

• Support the creation and delivery
  of learning and development programmes that meet operational
  needs

• Maintain annual training plans and collaborate with leaders
  to ensure programmes are delivered effectively

• Assist
  with quality assurance processes, including audits and performance reviews,
  to identify training needs

• Provide onboarding, coaching,
  and development support for colleagues and new leaders

• Deliver
  core learning programmes, including orientation, service skills, and supervisory
  development

• Maintain accurate training records and ensure
  compliance with mandatory learning requirements

• Coordinate
  cross‑training, language training, and internship programmes with internal
  and external partners

• Support corporate learning initiatives
  and guide participants through development programmes

• Manage
  the learning and development budget and identify cost‑effective training
  solutions

• From time to time assist with recruitment effort
  including but not limited to coordination of interviews, background checks, job
  postings, among other recruitment tasks.

• Assist in other related
  HR tasks delegated.

Requirements

• Minimum of two years’ experience in learning and development
  within a luxury service environment

• Bachelor’s degree
  in Hospitality, Tourism, Business Administration, Human Resources, or a related
  field

• Proficiency in written and verbal communication in English,
  with additional languages an advantage

• Strong knowledge of modern
  learning tools, technology, and learning management
  systems

• Excellent communication, presentation, and interpersonal
  skills, with the ability to work collaboratively across
  departments

Benefits

At Aman Group,
we believe that our colleagues are at the core of our success. We offer
a competitive benefits including exciting international career opportunities
in a company that is expanding rapidly. We prioritise and support your career
journey, making you feel valued, included and at home.

• Access
  to our training platform

• Discounts in Food and Beverage
  outlets

• Discounts on Aman retail

• Meals while
  on duty

• Housing allowance

• Private health
  insurance

• Attractive service charge

If
you thrive in an ultra-luxury environment and are passionate about warm
and personalised hospitality where every detail matters, we invite you to apply
to join us on our journey.