Cluster Sales Executive - Aman Tokyo

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Japan, Tokyo
Job Description

Join our dynamic corporate team and become part
of Aman Group. With offices strategically located around the world (Zug, London,
Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are
at the forefront of driving innovation and excellence for our ultra-luxury
brand.

Role

Cluster
Sales Executive will serve the needs of the business, our guests and our
colleagues by leading all sales activities for the hotel, achieving
and maximizing rooms revenue and profit targets, and growing and developing
a loyal customer base on behalf of Aman Tokyo, Amanemu, Janu Tokyo and expected
to have more in
the future.

Responsibilities

  • Manage group
    bookings confirmed by Cluster Sales Managers (including Cluster Senior Sales
    Manager and Cluster Assistant Sales Manager) by closely communicating
    with clients and relevant departments.

  • Increase group revenue
    through effective upselling techniques.

  • Cluster Sales Executive
    fully understands the relative importance and priority of its current account
    base and manages segments and prioritizes its efforts
    accordingly.

  • Continually review the actual production of each
    account against the potential for that account. Continually review and develop
    the client base.

  • Maintain accurate management status reporting
    on business results, and associated action planning.

  • Maintain
    a personal up-to-date knowledge on all Aman product and service offerings,
    including promotions.

    In addition, to be familiar with the products, services, rates new developments
    of our key competitors, and an awareness of general industry
    trends.

  • Participate in client familiarization trips, site
    inspections, sales activities, sales trips as required to meet the sales targets
    of the hotels.

  • Liaise effectively with all operational
    colleagues, providing support and information to ensure accurate delivery of our
    promise.

  • Drive opportunities to upsell and cross-sell Aman
    products.

  • Maintain a full working knowledge of the IT support
    tools used in the world of sales today, including sales-specific software,
    property PMS, the Microsoft Office toolset.

  • Ensure that all
    administration work is processed quickly and efficiently.

  • Carry
    out any other work-related projects assigned by the Cluster Director
    of Sales.

Requirements

  • Minimum 2
    years of experience in the hospitality industry.

  • Background
    in Sales and Rooms operations
    are an advantage.

  • Fluency
    in English and Japanese, with excellent communication and interpersonal
    skills.

  • High proficiency in Microsoft Office (Word, Excel,
    PowerPoint, Outlook).

Benefits

At Aman
Group, we believe that our colleagues are at the core of our success. We offer
a competitive benefits including exciting international career opportunities
in a company that is expanding rapidly. We prioritise and support your career
journey, making you feel valued, included and at home.

  • Aman Global
    Complimentary Night Programme.

  • Discount on Food & Beverage
    Outlets and Aman Retail Boutique.

  • Meals and coffee breaks during
    shifts.

  • Club activities.

  • Birthday Benefit (Food
    & Beverage outlet experience).

  • Qualification acquisition
    support.

If you thrive in an ultra-luxury environment
and are passionate about warm and personalised hospitality where every detail
matters, we invite you to apply to join us on our journey.

Aman Resorts is a global hotel chain founded by Adrian Zecha in 1988. It's known for being small, private, and blending with local culture, and its name means 'a place of peace.' The brand creates a luxury vacation experience through low-density layouts and personalized services, usually keeping each property under 50 rooms.