Join our dynamic corporate team and become part
of Aman Group. With offices strategically located around the world (Zug, London,
Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are
at the forefront of driving innovation and excellence for our ultra-luxury
brand.
Role
Cluster
Sales Executive will serve the needs of the business, our guests and our
colleagues by leading all sales activities for the hotel, achieving
and maximizing rooms revenue and profit targets, and growing and developing
a loyal customer base on behalf of Aman Tokyo, Amanemu, Janu Tokyo and expected
to have more in
the future.
Responsibilities
Manage group
bookings confirmed by Cluster Sales Managers (including Cluster Senior Sales
Manager and Cluster Assistant Sales Manager) by closely communicating
with clients and relevant departments.
Increase group revenue
through effective upselling techniques.
Cluster Sales Executive
fully understands the relative importance and priority of its current account
base and manages segments and prioritizes its efforts
accordingly.
Continually review the actual production of each
account against the potential for that account. Continually review and develop
the client base.
Maintain accurate management status reporting
on business results, and associated action planning.
Maintain
a personal up-to-date knowledge on all Aman product and service offerings,
including promotions.
In addition, to be familiar with the products, services, rates new developments
of our key competitors, and an awareness of general industry
trends.
Participate in client familiarization trips, site
inspections, sales activities, sales trips as required to meet the sales targets
of the hotels.
Liaise effectively with all operational
colleagues, providing support and information to ensure accurate delivery of our
promise.
Drive opportunities to upsell and cross-sell Aman
products.
Maintain a full working knowledge of the IT support
tools used in the world of sales today, including sales-specific software,
property PMS, the Microsoft Office toolset.
Ensure that all
administration work is processed quickly and efficiently.
Carry
out any other work-related projects assigned by the Cluster Director
of Sales.
Requirements
Minimum 2
years of experience in the hospitality industry.
Background
in Sales and Rooms operations are an advantage.
Fluency
in English and Japanese, with excellent communication and interpersonal
skills.
High proficiency in Microsoft Office (Word, Excel,
PowerPoint, Outlook).
Benefits
At Aman
Group, we believe that our colleagues are at the core of our success. We offer
a competitive benefits including exciting international career opportunities
in a company that is expanding rapidly. We prioritise and support your career
journey, making you feel valued, included and at home.
Aman Global
Complimentary Night Programme.
Discount on Food & Beverage
Outlets and Aman Retail Boutique.
Meals and coffee breaks during
shifts.
Club activities.
Birthday Benefit (Food
& Beverage outlet experience).
Qualification acquisition
support.
If you thrive in an ultra-luxury environment
and are passionate about warm and personalised hospitality where every detail
matters, we invite you to apply to join us on our journey.