Temporary Housekeeping Manager - Aman New York

Location Overview
Join our team in Aman New
York. East meets West and old meets new. Manhattan’s iconic Crown
Building is reimagined as Aman New York, where the city’s original architectural
splendour and Aman’s harmonious design language collide, reimagining
the inimitable tranquillity of Aman in the heart of Manhattan’s midtown. With
a year-round Garden Terrace, flagship Aman Spa and spacious suites all among
the largest in the city.

Role

We
are seeking a dedicated and experienced Temporary Housekeeping Manager to lead
our housekeeping and valet team. This role is responsible for ensuring a clean,
safe, and welcoming environment for all guests throughout their stay.
The Temporary Housekeeping Manager will oversee daily operations, maintain
the highest standards of cleanliness and sanitation, and ensure all team members
adhere to established policies and procedures.

This is
a three-month temporary position offering a salary range of $83,000 -
$85,000.

Responsibilities

• Monitors all
  the daily operations of the housekeeping department, including the cleanliness
  of all guest rooms and public areas daily.

• Leads, hires,
  and trains hotel housekeeping staff to adhere to our high standards
  of cleanliness and customer satisfaction.

• Oversee
  the housekeeping department budget, take inventory, and ensure there is a stock
  of adequate cleaning supplies.

• Documents areas cleaned by room
  attendants and report any issues such as room damage or maintenance requests
  to the front office.

• Communicate with guests and colleagues both
  verbally and in writing to answer questions and provide clear direction
  in advising and instructing staff in details of work.

• Effectively
  handle and respond to guest relation opportunities.

• Report
  maintenance issues throughout the hotel, ensuring appropriate follow-up
  with guests when necessary.

• Assist supervisors and line staff
  in securing all supplies and tools necessary for the completion of their jobs.
  

• Ensure all cleaning equipment is in proper working condition
  and make arrangements for repairs as needed.

• Respond to guest
  questions and offer assistance and information
  as requested.

Requirements

• 2+ years
  of supervisory experience in housekeeping management.

• At least
  2+ years’ experience in luxury hospitality or guest
  services.

• Excellent communication
  skills.

• Applicants should be excellent leaders, detail-oriented,
  and demonstrate commitment to guest service.

• Ability to speak,
  read and write in English.

• Ability to organize and prioritize
  work and meet deadlines.

• Computer skills, preferably Opera PMS
  experience.

• Requires walking 90 - 95 %
  of workday.

• Ability to walk, talk, see, hear, climb, sit, lift,
  reach, bend, stoop, crouch, stand and walk continuously, climb stairs, and push
  or pull heavy equipment.

• Pulling and/or pushing up to 50 pounds
  and frequent lifting of up to 15lbs.