•Monitors guest relations’ personnel to ensure maximum guest satisfaction
through personal recognition to all PCR members, VIPs and repeat guests,
and prompt cordial attention from arrival through departure.
通过对员工业绩的认可,提升员工工作热情,监督宾客关系部员工工作,在客人到达至离开酒店期间,为客人提供个性化服务,尽量让客人满意。
•Monitor guest relations’ personnel to ensure maximum guest satisfaction through
personal recognition and prompt cordial attention from arrival through
departure....

InterContinental Hotels Group PLC
China, LingshuiLizuZizhixian