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Guest Services Manager 宾客服务经理
Negotiable
1-3 years
Full Time
Bachelor
Duties and Responsibilities工作职责 · Perform all duties as Senior Lobby host, including additional duties as follows:: 完成所有Senior Lobby host的工作职责,及以下工作职责 · Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. 直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通 · Provides functional assistance and direction to all departments. 向所有部门提供功能性支持和指导 · Cooperates, coordinat...
InterContinental Hotels Group PLC
China, BeijingShi
Lobby Senior Host 前台主管
Negotiable
1-3 years
Full Time
College
Duties and Responsibilities工作职责 · Perform all duties as Lobby host, including additional duties as follows: 完成所有大堂接待员的工作职责,及以下工作职责 · Conducts shift briefings to ensure hotel activities and operational requirements are known 开交班会,确保员工都清楚酒店活动及操作要求。 · Supervise front office operations during assigned shift including: 监督指定班次期间前厅的运作,包括: · Maintenance of guest information 客人信息的维护 · Maintenance of information about local events 本...
InterContinental Hotels Group PLC
China, BeijingShi
Dockside Senior Host 餐厅主管
Negotiable
Unlimited
Full Time
College
DUTIES AND RESPONSIBILITIES工作职责 · AIn the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。 · Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up 在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。 · Oversee the Implementation of standards as detailed in the departmental standa...
InterContinental Hotels Group PLC
China, BeijingShi
GSC Clerk 客服中心文员
Negotiable
Unlimited
Full Time
High School
DUTIES AND RESPONSIBILITIES工作职责 FINANCIAL RETURNS: 财务回报: Summarize monthly phone bill statements for each departmen...
InterContinental Hotels Group PLC
China, GuangzhouShi
Guest Relations Officer 宾客关系主任
Negotiable
Unlimited
Full Time
MBA/EMBA
DUTIES AND RESPONSIBILITIES工作职责 Ensure maximum guest satisfaction through personal recognition and prompt cordial attenti...
InterContinental Hotels Group PLC
China, GuangzhouShi
Guest Service Agent 前台接待员
Negotiable
Unlimited
Full Time
High School
DUTIES AND RESPONSIBILITIES工作职责 FINANCIAL RETURNS: 财务回报: Promote Inter-hotel sales and in house facilities 促进店际...
InterContinental Hotels Group PLC
China, GuangzhouShi
“梦想之梯”管理培训生
Negotiable
Unlimited
Full Time
Unlimited
NULL
InterContinental Hotels Group PLC
China, NanjingShi
前台主管 Front Desk Supervisor
Negotiable
1-3 years
Full Time
College
DUTIES AND RESPONSIBILITIES工作职责 FINANCIAL RETURNS: 财务回报: Maximize occupancy, revenue and average rate while maintai...
InterContinental Hotels Group PLC
China, GuangzhouShi
“梦想之梯”管理培训生 Future Leader Aspire
Negotiable
Unlimited
Full Time
Unlimited
您的日常工作 第 1 阶段 - 培训: •在酒店的不同部门轮岗,认识并更深入地了解酒店生态系统以及各酒店部门如何协同合作。 •履行所分配的轮岗岗位的相关职责,参加并完成胜任该轮岗岗位所需的培训。 •与指导人员及导师建立良好关系,开始正式的学习之旅。 第 2 阶段 - 专业发展: •积极广泛地涉猎专业领域事务,包括全面参与及履行工作职能,了解期望的服务行为及部门间的联系,利用报告对数据进行分析,把握趋势并推荐具有前瞻性的解决方案,以及参加分配的与该工作相关的在线和/或其他培训课程。 •承担...
InterContinental Hotels Group PLC
China, GuangzhouShi
Sales Manager销售经理
Negotiable
Unlimited
Full Time
Unlimited
Duties and Responsibilities FINANCIAL RETURNS Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures Develop the assigned account portfolio to meet set goals and maximise profitability Gather information on current and prospective clients / contacts to generate incremental business Maintain effective control of sales expenses PEOPLE Use both account interaction and publicly available tools to monitor com...
InterContinental Hotels Group PLC
China, TianjinShi
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