Reservations and Communication Centre Agent
Negotiable
Job Description Respond promptly and courteously to all reservation inquiries
via phone, email, and online channels. Process new bookings, modifications,
and cancellations accurately in the reservation system. Ensure all information
is recorded correctly, including guest details, special requests, and payment
information. Promote hotel facilities and upsell room categories and packages
to maximize revenue. Maintain strong product knowledge of the hotel, room types,
rates, and promotions.
Handle...
